Compassionate Care

When Kelley Deleo walked into Care Plastic Surgery for the first time, she felt vulnerable. A heart attack in her early 40s left her more convinced than ever of the importance of her cardiovascular health. Kelley, an avid runner, felt her breast enhancements from her early 20s were a hindrance.

“Let’s just say breast enhancements and running don’t go hand in hand,” Kelley laughs. “But beyond that, anytime you have previous heart issues, surgery can be a scary thing. I visited a lot of plastic surgeons in the area, and I felt like they were just listing off the standard answers for how to treat me. It wasn’t like that with Dr. Coan.”

Dr. Brian Coan runs Cary-based Care Plastic Surgery. Dr. Coan, a graduate of Massachusetts Institute of Technology (MIT) and the University of Chicago Pritzker School of Medicine, completed his plastic and reconstructive surgery residency at Duke University Medical Center.

Care Plastic Surgery opened 10 years ago in Durham and in 2016 moved to its current location in Cary off Weston Parkway. Care Plastic Surgery focuses on plastic and reconstructive surgery of the face, body and breast, and also provides Botox, fillers and laser treatments. The practice has been honored with various “best of” awards, and U.S. News and World Report recently recognized Dr. Coan as one of North Carolina’s top plastic surgeons.

“We understand walking into a plastic surgery office can be a scary thing,” says Tica Lema, Care Plastic Surgery’s chief operating officer. “It’s why our entire staff is committed to making each of our patients feel like our family. We see them and treat them like a mother, brother or best friend.”

Tica feels strongly about the staff she brings on board because she wants to ensure every patient feels cared for and protected.

“We frequently hear from our patients how much they feel at home in our office,” she says. “When we hire employees, I look for those traits. You can teach skills, but you can’t teach kindness.”

Kelley felt that difference, too.

“From the moment I walked through their doors and throughout my entire process, I was blown away by my experience,” Kelley says. “The team was so kind and welcoming. Dr. Coan took his time to create the exact plan that was right for me. I liked that he thinks outside of the box, while at the same time taking every step to ensure my safety throughout the process. For plastic surgery, you need to find the right doctor that really makes you comfortable. And that, for me, was Dr. Coan.”

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