About Us

We are SC's premier, locally owned HVAC company and specialize in residential and commercial heating, air, plumbing and refrigeration. We take a whole home approach to our services. Cool Care Heating, Air, Plumbing & Refrigeration has received the Building Performance Institute (BPI) GoldStar Contractor Certification in the State of South Carolina. Leadership in our organization is certified as Healthy Air Specialists, Indoor Air Quality Specialists, Load Calculation and System Designers and Master Plumbers. Our employees are extensively trained by the Comfort Institute and are NATE-certified. Cool Care Heating, Air, Plumbing & Refrigeration won Honeywell’s National RedLINK Challenge in 2009 for having the best designed project in the nation. We are in the Top 6% of Bryant Dealers nationwide, won Bryant’s Southeast Dealer of the Year Award in 2017 and the Bryant Medal of Excellence in 2015 and 2016 as well as the Bryant Circe of Champions from 2014-2017. We are also the only company in South Carolina to win the U.S. Department of Energy, U.S. Environmental Protection Agency and Home Performance with Energy Star's Century Club Award for home performance energy saving work. Cool Care Heating, Air, Plumbing & Refrigeration was voted the 2014, 2016-2022 “Best Heating and Air Service” by readers of The State, the 2016-2022 “Best Heating and Air Service” by readers of the Free Times and the 2018-2023 “Best Heating and Air Service” by readers of Columbia Metropolitan Magazine. We have an A+ rating with the Better Business Bureau, so you can be sure that we will provide superior care and expertise on your project(s). We regularly continue our education to keep up with the rapidly changing technology and solutions for our customers. In addition to state requirements, we are also held accountable to national standards that provide our customers the most up-to-date and efficient methods for home improvement. Cool Care’s mission is to become the company that all South Carolinians call when they want honest, reliable, fast and professional service for their heating, air, plumbing and refrigeration needs. We want to promote our values with all people we encounter whether they are a vendor or client. Cool Care values integrity, honesty and a character of doing the right thing. We also pride ourselves on professionalism inside and outside of the office and take pride in all aspects of our work. Another core value for us is that we pride ourselves on family values; we treat our customers’ property like it is our own. We perform these values with high efficiency by working smart, serving our communities through donations, service and volunteering and honoring God in all that we do. We operate with the adage of the Golden Rule – we treat others the way we want to be treated. Cool Care Heating, Air, Plumbing & Refrigeration always strives to be better today than we were yesterday.

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