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A Bank For the Community

Quail Creek Bank Stays True To Its Mission of Supporting Small Businesses

Article by Heide Brandes

Photography by Provided

Originally published in OKC City Lifestyle

For many small businesses and women-owned small businesses in Central Oklahoma, having a partner bank that not only offers the services a business needs, but also treats entrepreneurs like family, can make the challenges of running a business that much easier.

More than 48 years ago, Quail Creek Bank started serving the unique needs of the Central Oklahoma community. The bankers know each person by name and provide the guidance customers need to achieve their financial goals.

Unlike the sometimes cold and distant “national” banks, Quail Creek Bank is truly a partner for women-owned and minority-owned businesses because the bank’s goal is to uplift its customers and its community.

“Our primary focus is to support our communities and small business. .  owners in Oklahoma City. We help them by providing loans  to either expand or start a business, to purchase  buildings and equipment, or to finance large projects or contracts,” said Erin Batey, CCIO & SVP of Quail Creek Bank.

“We also offer a full spectrum of deposit  products that business owners need  to manage day to day operations including electronic payments, collections, mobile deposits, online reporting, and positive pay to name a few.  ”

Unlike some of the larger, mega-banks, women-owned and small businesses can see the difference the moment they come through the doors. The Quail Creek staff know theircustomers by name, and with 85+ people in the building, there are plenty of advocates available to help.

“We still have a switchboard operator intentionally because we don't want to force our customers into a call center or phone queue.  . We want you to talk to a live person so we have actual humans in our building who are here to help you with anything you need,” said Batey.

 We value that personal connection  and we are here to help you accomplish  your financial goals .”

“ In addition to our direct business lending programs, we also partner with the  Small Business Administration which allows us to offer more flexible terms and conditions  and extend credit in that situation when we might not otherwise.”

Quail Creek Bank also offers  business checking accounts, including a basic small business checking account that is free to business owners. Then as the business grows,  additional  products can be added such as  direct deposit for  payroll , help with collecting accounts receivable, credit card acceptance services and more.

“We love working with businesses because they are the  lifeblood of the  Oklahoma City economy. Those small businesses create jobs, and that’s vital  to the success of our  economy,” Batey said. “We were founded  to support business owners and consumers in Oklahoma City  and that continues to be  our mission today.”

For more information on Quail Creek Bank and its small business services, visit quailcreek.bank.

  • Erin Batey
  • Stephanie Mills is one of the  loan officer who handles business lending..
  • The account services team at Quail Creek Bank
  • Services and technology like online banking makes it easy for business owners to handle finances at Quail Creek Bank.