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The staff at Valley View (Back row L-R) Karissa, Brittany, Payton, Kacey, and Kaitlin.) Front row (L-R) Dr. Lindsay Foster, Kelli Burgess.

Featured Article

A Fresh Rebrand and Furry Friends

New Look, New Faces, Even Stronger Relationships

You’ve probably seen it as you drive into town, recognizing the building as a part of Windsor for years. But this veterinary clinic is going through big changes. Now known as Valley View Animal Hospital, the team is embracing a new identity. It is focused on becoming an essential part of the community for furry friends and their families.

Dr. Lindsay Foster has been the lead veterinarian at Valley View since January. After attending school in Oregon and Colorado, Dr. Foster shared that she was searching for a place where she could make an impact and serve a close-knit community—something she found in Windsor. The clinic has gone through many changes over the years. It opened as Garden Valley in 2005, was acquired by a new doctor in 2008, was partially rebuilt in 2009 after the Windsor Tornado, and was sold in 2023. Still, the team saw the need for a refresh.

Kelli Burgess transitioned into the management side of veterinary care at Valley View in November of 2023 after working as a veterinary technician in ER and specialty practices for 8+ years. She is passionate about making Valley View a positive and fun place to work and spearheaded the idea of the rebranding and urgent care expansion.

“The old name had kind of died out in the community,” Kelli explained. “We wanted to make sure everybody knew we were a fresh clinic—with new management, new faces, and new doctors. So we decided to rebrand.” Since the rebrand, the clinic has expanded its services and impact. Valley View now offers veterinary care, grooming, boarding, and, as of February, urgent care. Creating an all-in-one space has helped the clinic stand out in its services and approach.

“It helps that you can go to just one place,” said Dr. Foster. “For example, if we’ve seen a dog for medical care and they come in for grooming, it’s easy—we already have them on file. Convenience is everything these days, and offering multiple services helps us grow." Beyond expanded care, Valley View also prioritizes collaboration with other local clinics, especially with urgent care. “We spent a lot of time early on building those relationships,” Dr. Foster shared. “We’d go around, introduce ourselves, and talk about helping each other thrive and building trust.” The outreach has paid off, with other clinics regularly utilizing Valley View’s urgent care service as an option for their clients who need to be seen the same day but don’t necessarily need a trip to the emergency vet.

Community involvement is another big focus. “We work with NOCO Humane often,” said Kelli. “We help with foster pets and emergencies. A few weeks ago, we had a booth at their Fire Hydrant 5K, where we met people and their pets. It allowed us to share what we offer and to let people know we're here."

Valley View has appeared in a handful of publications and remains engaged on social media, but the team emphasizes the need for personal connection with clients and pets to succeed. Even with something as simple as a thank-you card to clients who shared their appreciation and welcome cards for new clients, Valley View has gone the extra mile in maintaining and sustaining relationships.

Valley View holds itself to a high standard, creating a safe and comforting environment that is also informative and staffed by passionate professionals. They are thankful to be able to provide great experiences for people. With 92 five-star reviews in its first month after the rebrand, Valley View has shown that with great ideologies and an even greater love for the community, it's a service planning to become a staple in Windsor.

Contact Valley View at hello@valleyviewanimalhospital.com, (970) 795-0009, or valleyviewanimalhospital.com.

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