Community banks are more than financial institutions—they're a cornerstone of personal connections and community well-being. One local bank exemplifies this commitment, fostering relationships and accessibility that set it apart from larger competitors.
The bank’s team prioritizes understanding each customer’s unique financial needs. Whether identifying the right loan or intervening to prevent fraud, the staff acts as trusted allies.
Janet Marks, Vice President of the Ormond Beach branch, highlights this dedication: “Many of us have our cell phone numbers on business cards because it’s important. If there’s an emergency, they know they can reach their banker.” This personalized approach ensures customers feel supported at any time.
Marks recalls a moment that underscores the team’s vigilance: “One of our clients was ready to give away $4,500, thinking they’d missed a court date. I stopped them and said, ‘You’re not doing anything like that. Go across the street to the police station.’ We’ve saved many customers from losing what they’ve worked so hard for.”
In Ormond Beach, the bank plays a vital role in community growth and connection. Marks explains, “We’re a part of the fabric here. Whether it’s partnering with local organizations or just being there for our customers, we make it a point to be involved in what matters to Ormond Beach.”
Even the small gestures make a difference. “We actually have an ice cream cooler here,” Marks shares. “We offer ice creams, sodas, and snacks to our customers. It’s just another way we go above and beyond. We want people to come in with a smile and leave with a smile.”
Through integrity, accessibility, and local engagement, this community bank shows the profound impact of neighborly banking, making Ormond Beach a better place for all.
This local bank embodies the spirit of community in Ormond Beach, delivering more than just financial services. Known for its personalized approach, the team goes beyond transactions to build meaningful relationships with customers that leads to a higher level of trust.
“We’re not just bankers—we’re part of the community,” says Janet Marks, Vice President of the Ormond Beach branch.
The bank partners with local organizations, supports charitable initiatives, and prioritizes financial literacy through programs for all ages. Customers enjoy exceptional service, from tailored financial advice to simple gestures like complimentary snacks and ice cream.
Whether preventing fraud, helping customers navigate loans, or supporting local businesses, this bank is a cornerstone of care and connection in Ormond Beach.