Our homes serve as a sanctuary – a place where we retreat after a long day of work or a busy travel schedule. It’s a gathering place for family and friends, our favorite people with whom we enjoy spending time and making memories. Occasionally, uninvited guests show up and put a damper on those special times. These uninvited guests aren’t long-lost relatives; they’re pests that come in all sorts of forms including roaches, ants, spiders, mice, and termites. To keep these unwanted guests at bay, look to Brier Creek Services for preventative measures and to rid the home of these pests.
“If you don't want it in your home, we try to keep it out,” says Rob Hebbard, owner of Brier Creek Services, a pest control company that services homes and businesses in the CSRA. With over twenty years of experience in the field of pest control, Rob finds satisfaction in being able to solve pest issues for clients. “Whatever it is becomes a challenge to take care of,” he explains. “I like the troubleshooting aspect of my job…. coming up with a plan and doing it. Then when it works, that's the best part!”
Allowing Brier Creek Services to take care of pests frees up clients to enjoy other aspects of life. “I feel like people have better things to do, such as playing with their kids, than trying to spray for bugs themselves,” says Rob. “So, our tagline is ‘we kill bugs because you have better things to do.’”
The first step in identifying problem areas consists of a phone or onsite consultation. After assessing the situation, Rob sets up a recommended treatment plan that best fits the needs and circumstances of the client. Service plans range from a set number of treatments to ongoing services that occur on a regular schedule.
Although they do offer inside treatments, Rob explains that it isn’t always necessary. “Ninety percent of pest problems can be handled from the outside,” he says. “Most roaches, ants, and spiders come from outside and if you can kill them out there, they never get in the house. Also, if you have little kids in the house, by treating outside, you reduce the risk that they could get into something. Because once the treatment outside is dry, it’s good.”
When a situation arises and clients need additional services outside of Rob’s area of focus, he is able to provide contacts for those services as well. “Having been in the business so long, I have a good network of people that I can refer clients to if they have need of repairs for termite damage or issues outside of our scope,” shares Rob.
As a company that strives to foster trusting relationship with clients, Brier Creek Services wants customers to be satisfied with their service and stay with the company because it meets their needs, not just because they signed a contract. “Everybody has to have an agreement, but they're very open and it ends when you decided to end it,” says Rob. “We don't have any cancellation fees because we’re not going to make somebody continue to be our customer.”
Brier Creek Services also conducts termite inspections, provides termite letters for real estate closing, treats bedbugs, and assists with moisture control by installing vapor and moisture barriers. In addition to residential services, Brier Creek Services frequently works with small businesses, apartment complexes, and rental properties.
For more information on services or to set up a consultation and treatment plan, call or text 803-221-7414 or 706-699-0921. You can also find helpful information on the Brier Creek Services Facebook page.