For many years, Jacqueline “Jaque” Parent has been helping people host fabulous events to celebrate the holidays. From New Year's Eve parties to weddings and so much more, she is determined to provide professional services with an emphasis on sparkling customer service. Around eight months ago, Parent bought her company, OC Party Rental, but her journey to becoming the owner of a successful business owner began in Brazil.
Jaque first got her start in the industry by working in her rental gown store. She has since accumulated “fifteen years of experience in different industries that complement this industry,” allowing her to become an expert in merchandising, marketing, management, and, of course, retail.
Now she is intent on optimizing her business and the party rental and event planning industry as a whole. While Parent aims to have a variety of rentals that cater to everyone's tastes, she notes that having beautiful things is “worth nothing if I don't provide customer service.” To prioritize customer satisfaction, Jaque works tirelessly to schedule ahead, remain mindful of client budgets, and maintain cleanliness.
In pursuit of keeping customers happy, she has been working “to slowly become a full-service event company that really takes the stress off you, so you can enjoy your event and we can do all the hard work for you.” OC party rental is now expanding by taking on party planning, specifically by helping customers map out their special events, providing storage, reliable vendor references, and renting out their brand-new indoor event space.
Jaqueline Parent finds motivation in seeing her efforts transform her customers’ stress into joy. Her dedication to customer service and redefining her industry is unmatched. No matter if Jaque is sponsoring community events, organizing a memorial, or preparing for a baby shower, she always maintains: “I love what I do and it doesn't matter if I was sweating under 100 degree weather, it’s all worth it.”
"It's been very rewarding because I've been able to be part of such special events for our clients."