Sara and Kelly Morlock, 30-year residents of Chanhassen, were preparing to be empty nesters when life steered them in a different direction. While winding down from their corporate careers, they found themselves embarking on a different journey. In 2012, Kelly with 25 years of sales and marketing experience and Sara with over 20 years in human resources management, began toying with the idea of owning their own business. With two kids in college at the time and nothing holding them back, The Morlocks decided to combine the best of their knowledge and experience. They became the proud owners of CertaPro Painters-SW Metro.
CertaPro Painters-SW Metro is a full-service painting company providing professional expertise with exceptional customer service for their customers. CertaPro services include residential and commercial painting, interior and exterior. Their crews have carpentry skills to repair and replace exterior wood surfaces offering one-stop shop convenience for their customers. They can hang and remove wallpaper, complete interior drywall repairs and remove popcorn ceilings to name a few of their services.
CertaPro Painters-SW Metro is an accredited member of the Better Business Bureau since 2014 and active member of Eden Prairie and SW Metro Chambers. Also named a NextDoor favorite and Sun Publications Reader’s Choice Award winner.
One of the unique offerings CertaPro has for their customers is Color Consultations to help in selecting the perfect colors for your home or business – at no additional cost.
CertaPro’s payment terms are different for the industry as well. They don’t ask for a deposit to start your project. In fact, they do not accept any payment until the customer is fully satisfied with the completion of their project. Customer payments are not deposited until one final phone call to be sure they are happy and verify it is OK to deposit their payment.
Sara and Kelly said, “Our goal is to create ‘Customers for Life’. The next time a painting need arises, our customer doesn’t have to go through the process of three estimates. They know us and trust us that we will take great care of their home or business and provide a high-quality paint job. The walls of your home or business are looked at every day, multiple times. We want you to love them every time you look at them and remember the great experience you had working with our company.
The Morlocks go the extra mile to establish not only a repeat customer, but also one that will refer them to family and friends. There is no greater compliment than a referral from a previous customer. Kelly said “We have been customers for a long time, know how we like to be treated and take our customer service above that line. We truly listen to our customers, addressing concerns timely and partnering with fabulous crews of dedicated professional painters.”
More than all that though, Sara and Kelly love what they do! They love being a part of the SW Metro communities and the opportunity to make a positive impact in their customer’s lives.
Call CertaPro Painters-SW Metro today to schedule your free estimate for your painting project: (952) 228-9909. Be sure to mention our current sales promotion of $200 off any project $2,000 or greater!
Be sure to mention our current sales promotion of $200 off any project $2,000 or greater!
