City House has been a safe haven for youth in crisis since 1988. From its start as a six-bed shelter to five properties serving youth from birth through age 22 today, the organization offers emergency housing, transitional living, street outreach, counseling, and life skills support. Built on a foundation of dignity and trust, City House gives young people the resources and relationships they need to rewrite their future.
City House’s mission is simple yet profound: meet youth where they are—with compassion, care, and community. Serving Collin, Dallas, and surrounding counties, it is the only youth shelter of its kind in the region. From emergency shelter for children and teens to transitional housing for young adults, every program is trauma-informed and grounded in dignity.
With 48 beds across multiple properties, City House specializes in supporting youth who are homeless, aging out of foster care, or escaping abuse or neglect. Some are part of large sibling groups. Others are in vulnerable subgroups and have been displaced. All are welcomed with respect and provided with meals, clean clothing, therapy, case management, and connection.
The Street Outreach team meets unhoused youth where they gather, offering food, supplies, and an invitation into care. When ready, these young people can access job coaching, transitional housing, and mental health support. Many graduate from the program with jobs, savings, and stable housing—some even returning years later to give back.
Volunteers are the heartbeat of City House. Over 600 individuals donate their time each year to sort clothing, provide meals, teach life skills, or support job readiness. Others serve through “workgroup” days with corporate or faith partners. The Clothing Closet—YOUnique Boutique—provides only new clothing in styles the kids would want to wear. It is maintained by volunteers on a weekly basis, rotating items based by season to keep it fresh.
Volunteers also help organize items for school work, snacks, and personal care at the main office in East Plano. Donations of time, talent, and treasure—especially pro bono health and dental care—make a lasting impact.
Even the therapy dogs play a part. City House’s pet therapy program helps children process trauma, offering a comforting presence and calming support during some of their hardest days.
This work is both urgent and hopeful. To see how you or your organization can get involved, visit cityhouse.org or schedule a tour.
Every child deserves safety, dignity, and a future—and we build that future together.