For Cypress homeowners drowning in cluttered closets, overstuffed garages, or laundry rooms with a single sad cabinet, help is closer than they think. Closets by Design, the largest custom closet and home organization company in North America with more than 65 locations across the US and Canada, has found a natural fit in the Cypress area, according to owner Brandon Hansen.
"With so many homes in Cypress, new and not as new, there is a high demand for our custom systems," Hansen said. New homes will often have large closets and laundry rooms but very basic buildouts, he explained, while older homes tend to have sagging hang rods and shelves. "Many people have unique storage needs. And pretty much everyone wants to get more out of the space they have."
Hansen said the client experience is designed to feel effortless from the very first call. "When you call, you talk to a real person, usually after just one ring!" he said. A design consultant visits the home within a day or two, and the entire process happens in that single visit. "Everything is custom and priced separately. The client chooses what is in and what is out; they are in full control of the investment amount." Before the visit ends, paperwork is finalized, a deposit is collected, and installation is scheduled. "No waiting around for a quote!"
The company also offers flexible financing, including what Hansen calls "a fantastic Wells Fargo partnership" with no interest for 12 to 18 months. Installation day typically arrives about a month later, and clients can count on seeing familiar faces. "Our installers are all employees, no subcontractors," Hansen said. "They arrive in a company van, wear identification, and are polite, professional, and clean." Every completed system comes with a lifetime warranty. "If anything happens to their system down the line, we come and address it at no cost!"
Asked what sets Closets by Design apart from other custom storage companies, Hansen didn't hesitate. "No one else has our value, our combination of quality and pricing," he said, pointing to steel rods, shelf pins, and industrial-grade engineered wood as standard materials. Being part of a large franchise network gives the company leverage with suppliers, he said, savings that get passed on to clients, "and our clients get the customer service experience of a small business." Everything is manufactured locally. "We manufacture right here, locally, and only Closets by Design employees step foot in our clients' homes."
Most clients, Hansen said, share one of two struggles: not enough space, or space that isn't organized well. He discussed familiar scenes: oversized primary closets with just a couple of rods, garages so full the cars sit outside, and home offices "pieced together with folding tables." He emphasized that the fix is always collaborative. "It's essential that we are with the client helping them the entire time. We do not abandon them to try and figure out an emailed quote on their own!"
With nearly 100 projects completed monthly across North Houston, standout transformations are plentiful, Hansen said, from a custom teacup display to a home library finished in the company's signature indigo blue and a closet island built around a client's own hardware.
Looking ahead, Hansen said the company is introducing new finishes through its Curate accessory line and simply keeping pace with demand. "We are just adding more vans to keep up."