As winter frost begins to thaw, the world slowly welcomes the transition to spring. Flowers will bud, days will grow longer and birds will return, but unfortunately they aren’t the only creatures to arrive home this time of year. Insects, rodents and a multitude of other pests can become unwanted guests that make houses feel less like homes.
This season, experts at Truly Nolen Pest Control say they can solve homeowners' problems quickly and permanently with quality customer service, sustainable practices and a heart for customers and community. With more than 85 years of experience, the Truly Nolen staff has become a nationwide company known for quality service to its customers and their communities.
After working for his father’s pest control company for 17 years, Truly David Nolen began his own successful business in 1955 and later merged the two becoming one of the largest family-owned corporations in the country.
For generations, the Nolens have kept the business in the family as well as their promise to customers: “For you to be protected by proactive pest control that you're proud of and see as a sign of good housekeeping, done in an environmentally responsible way, made affordable by serving neighbors.”
Though the corporation has more than 80 locations across the country and states that they have the largest international footprint of any pest control company in the world, the company's impact is most notable through the team's work in the community. They are involved with various Rotary Clubs, nonprofit organizations and schools around the United States, raising money to support the communities in which each serves.
The three Truly Nolen Pest Control locations that cover DFW follow suit by participating in local events, such as the Keller Crawfish Krawl and joining charitable organizations such as the Metroport Chamber of Commerce among other engagements.
“It really comes down to our people and the company’s core values,” says Tom Larabee, branch manager of Truly Nolen Keller.
He emphasizes the importance of the golden rule: having integrity, being proud and humble and ending with having fun on the job. “We want our employees to enjoy coming to work.”
He adds that the passion and work of their employees and partners lead to positive growth in customer relationships. “We really encourage our employees to create a relationship with their customers, to get to know them and what their needs are so that we can build a long-term relationship with them,” Tom says.
By investing in the company's employees and those served by them, Truly Nolen has grown exponentially over the years, bolstered by high-quality training, environmentally-friendly products and carefully selected professionals with a heart for community.
"We're not here just to make a quick buck. We're here for the long run," Tom states.