What inspired you to start Piedmont Power?
Piedmont Power was built on the idea that buying equipment should be a relationship, not just a transaction. From the beginning, our goal has been to provide quality products backed by knowledgeable people who genuinely care about our customers' success. Whether someone is maintaining a small yard or managing a large property, we wanted to create a dealership where customers feel welcome, receive honest advice, and know they'll be supported long after the sale.
How have you seen golf carts, utility vehicles, and compact tractors become part of homeowners' lifestyles rather than simply tools?
The way people use these vehicles has changed dramatically. Golf carts have become a fun and practical way to get around neighborhoods, campgrounds, and local events. Utility vehicles have become essential for everything from moving landscaping supplies to family adventures on larger properties. Compact tractors aren't just for farmers anymore -- they're helping homeowners maintain acreage, tackle landscaping projects, and enjoy their property more efficiently. These products have become part of everyday living because they save time, add convenience, and let people spend more time enjoying their homes instead of working on them.
Many of your customers have everything from neighborhood lots to large rural properties. How do you help people find a vehicle or piece of equipment that truly fits the way they live?
We start by listening. Every customer has different needs, and we take the time to understand how they'll actually use the equipment. We ask about their property size, terrain, daily tasks, future projects, and budget. Instead of simply selling the biggest or most expensive machine, we focus on matching each customer with equipment that makes their life easier and provides long-term value.
What do you believe sets Piedmont Power apart?
It's really [a combination of things]. We're proud to represent trusted brands like Bad Boy, Ferris, Mahindra, Kymco, Yamaha Golf Cars, Club Car, Husqvarna, and more, but great products are only part of the equation. Our experienced sales, parts, and service teams are committed to taking care of customers before, during, and after the purchase. We also offer pickup and delivery, mobile service, and two convenient locations, making it easier for customers to keep their equipment running year after year.
You've watched the outdoor power and utility vehicle industry evolve over the years. What innovations or trends have you found most exciting, and what are customers asking for today that they weren't a decade ago?
Customers today expect equipment that's more comfortable, more reliable, and easier to operate. Features like suspension systems on zero-turn mowers, fuel-efficient engines, quieter operation, and customizable golf carts have become increasingly popular. Technology has also improved diagnostics and maintenance, helping equipment last longer and perform better. More than ever, customers are looking for products that combine performance with comfort and convenience.
For someone considering their first golf cart or utility vehicle, what are a few things they may not realize about how these vehicles can enhance everyday life around the home, neighborhood, or property?
Many people are surprised by just how often they use them once they own one. A golf cart becomes the easiest way to visit neighbors, take the kids for a ride, attend community events, or simply enjoy an evening around the neighborhood. Utility vehicles quickly become indispensable for hauling firewood, gardening supplies, tools, feed, or anything else around the property. They save time, reduce physical strain, and make everyday tasks much more enjoyable.
As you've grown the business, what accomplishments or milestones are you most proud of, and what have those experiences taught you about serving this community?
One of our biggest accomplishments has been the growth we’ve experienced while staying true to who we are. Expanding our brands, growing our service department, and opening our Orange location have all been exciting milestones, but what we’re most proud of is the trust we’ve built with our customers. Seeing people come back year after year and recommend us to their friends and family means everything to us. It’s taught us that great service, honest communication, and treating every customer like a neighbor are what truly make a difference in this community.
Looking ahead, what excites you most about the future of Piedmont Power?
We're excited to continue growing while staying true to what has made us successful. That means expanding our inventory, adding new products and services, investing in our team, and embracing new technology that benefits our customers. Most importantly, we want to continue being the dealership people think of first when they need equipment, service, parts, or advice. Our goal is to build relationships that last for generations.
Is there anything else you'd like readers to know?
Whether you're purchasing your first mower, customizing a golf cart, investing in a tractor, or simply looking for dependable service and parts, we're here to help. At Piedmont Power, we're passionate about helping people enjoy their property, simplify their work, and make the most of their outdoor lifestyle. We invite everyone to stop by one of our locations, meet our team, and experience the Piedmont Power difference for themselves.
Find Piedmont Power at either of its two locations:
1525 Rio Rd E, Charlottesville, VA 22901
Phone: (434) 975-4100
Fax: (434) 975-4103
Or:
13022 James Madison Hwy, Orange, VA 22960
Phone: 540-276-8686
PiedmontPower.com
Email: contact@piedmontpower.com
From the beginning, our goal has been to provide quality products backed by knowledgeable people who genuinely care about our customers' success.