"The Covert family has always been true believers in the importance of giving back, integral to strong communities through countless acts of charity and support." – Dan Covert, Co-Owner at Covert Bee Cave.
In West Austin, community spirit is integral to local business and Covert Bee Cave stands as a shining example of commitment and care. During my interview with Dan Covert, Co-Owner of Covert Bee Cave, we delved into the dealership’s active role in local initiatives and its dedication to exceptional customer service.
Dan reflected on the belief in giving back in the Lake Travis and Bee Cave communities, a principle that has helped extend the dealership's impact beyond automotive sales to becoming a vital part of the community fabric, “It’s very important to participate in the things for the community that benefit the community. The Covert family has always been true believers in the importance of giving back."
Giving back and community involvement also extends to Dan's approach to customer service, as he explained, "Covert believes in bringing in the best staff in the industry. Our staff strives on treating our customers like they are family. If you treat your employees like family they’ll treat customers like family." This philosophy distinguishes Covert Bee Cave in the automotive industry, fostering a welcoming and genuine atmosphere. This approach not only cultivates loyalty among customers but also creates an environment where each interaction is personalized and meaningful.
Dan also shared examples of how Covert Bee Cave supports local organizations, highlighting their role as the Visionary Partner with the Lake Travis Chamber of Commerce and their collaborations with entities like A Kind Hart Foundation, Lake Travis Education Foundation, and the Lake Travis Football Booster Club. He expressed pride in Covert's role as a significant sponsor for the Make A Wish Foundation and their upcoming involvement in the Special Olympics Winter Games in Bee Cave, "We support and sponsor many local organizations, including being a top sponsor for the Make A Wish Foundation and granting wishes right here at Covert Bee Cave". This involvement has not only enhanced the dealership's community presence but also reinforced their commitment to making a positive impact in the lives of those around them.
Covert Bee Cave provides a comfortable yet luxurious car buying experience at their state-of-the-art facility, "This stunningly designed complex overlooking the rolling hill country is equipped with the latest state-of-the-art sales and service technology, promising the delivery of a one-of-a-kind customer experience exemplary of the Covert’s ultimate commitment to excellence". He points out the dealership's adaptability in meeting customer needs, from online services to statewide vehicle delivery, emphasizing their commitment to customer satisfaction. "Customers can shop with us online or visit in person, and for convenience, we offer over-the-phone transactions and statewide vehicle delivery." showcasing Covert Bee Cave's dedication to customer experience in every step. This commitment to excellence is not just in the products they offer but also in the experiences they create, making each customer feel valued and respected.
Step into Covert Bee Cave's showroom and explore the full range of vehicles at 16501 Sweetwater Village Dr. in Austin, TX, or call (512) 954-9300 for more information about the Covert Auto Group and to speak with one of their expert sales specialists today.
