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Experience Stronger Returns

Invest in healthy recovery with Fyzical Therapy and Balance Center in Mason.

Your health is the one investment that guarantees lifelong returns. Yet, too often, people are told to settle—whether it’s accepting pain, limited mobility or a diminished quality of life. But what if you refused? What if you expected better?

Mason resident Lilian Golan did just that. When a fall the day after Christmas in 2023 left her with a fractured elbow, the 44-year-old mother of two had no idea how much her resilience would be tested. After undergoing surgery and completing months of physical therapy, she was told she had reached her limit—even though she still couldn’t move her arm freely. But Lilian wasn’t about to let go of her active lifestyle. Instead, she turned to Fyzical Therapy and Balance Center in Mason, proving that true recovery isn’t just about healing—it’s about investing in your future strength, mobility and independence.

Finding Hope at Fyzical

Lilian’s case was challenging. After her initial surgery, she suffered a second injury when she slipped on the stairs and hit the same elbow, resulting in significant numbness and pain radiating down her arm. By the time she arrived at Fyzical, she was struggling with extreme pain and limited range of motion.

Lilian's physical therapist at Fyzical, Nikki Jones, PT, DPT, OCS, recalls their first sessions together: “She was struggling with high pain and limited motion when we started but was incredibly motivated.”

Determined to regain her strength and function, Lilian committed fully to her rehabilitation plan. “Lilian did such a wonderful job performing exercises at home and just doing as many life activities as possible,” Nikki explains. “Rather than getting caught up in the things she couldn’t do, she celebrated the new activity she had accomplished each week.”

Every small victory added up. First, she was able to touch the front of her necklace. Then she could drink from a glass using both hands. Eventually, she could brush her hair, and finally, return to lifting weights at the gym—a goal she never lost sight of.

“I was never sore for days after a session and I could see progress after each visit,” Lilian recalls. “Nikki is patient but also very driven and supportive. She knew my limitations and just exactly where to push me. She was my biggest cheerleader.”

The Road to Recovery

Lilian’s treatment plan at Fyzical was highly individualized and involved a combination of advanced therapeutic techniques. Dry needling, stretching and manual therapy were used to help improve her elbow’s range of motion and decrease her pain. Additionally, she performed nerve glides to enhance movement and reduce stiffness.

“She worked hard in the clinic and at home,” Nikki notes. “She also did a fabulous job during her workday, breaking up long periods of being in one position, which often happens when working at a desk.”

One of the most rewarding aspects of Lilian’s journey was seeing her accomplish everyday tasks again. “When she started, she had a hard time using that arm to brush her teeth or brush her hair. Each week, she accomplished a new movement, which was so exciting for both of us.” 

After about four months at Fyzical, Lilian achieved what had once seemed impossible—she regained full motion in her arm. Her hard work and commitment paid off. Now she can lift grocery bags, carry luggage and engage in weightlifting with her personal trainer without limitations.

For Lilian, the experience at Fyzical was transformative—not only in terms of physical recovery but in reaffirming her belief in perseverance and having the right support system.

“I personally ‘graduated’ from my PT, but I’m looking to return and work on my posture and stiff neck/tension from my desk job,” Lilian says. “I have sent both my children there and my husband is next!”

Why Invest in Physical Therapy?

Nikki emphasizes the importance of investing in one’s health through physical therapy: “Taking the time to care for your health now will help you continue doing the things you love in the future. An ache or pain, fear of falling, dizziness or limitations from an injury shouldn’t stop you from enjoying life. Physical therapy can help get you back to where you want to be.”

Lilian’s journey is a testament to what’s possible when determination meets expert care. She refused to accept a life of limitations and, with the guidance of Fyzical, reclaimed her mobility, independence and confidence.

For anyone considering physical therapy, Lilian’s story serves as a powerful reminder—never settle for less when your health and well-being are at stake. As she puts it, “Had I stopped after my initial physical therapy experience, I would never again be able to put my hair in a ponytail or reach my left ear with that arm. But I refused to accept that. And now thanks to Fyzical, I’m back to doing everything I love.”

Meet PT Nikki Jones: A Passion for Movement and Recovery

For Nikki Jones, PT, DPT, OCS, physical therapy isn’t just a career—it’s a calling that began when she was just 11 years old. As a competitive swimmer, she suffered an overuse shoulder injury, and her experience in physical therapy changed everything. “I really enjoyed working with my PT—he explained things in a way I could understand and helped me stay in a sport I loved,” she recalls. That early encounter inspired her to pursue a career where she could help others regain their strength and independence.

Nikki earned her undergraduate degree from Truman State University and completed PT school at Creighton University in Nebraska before moving to Ohio. Now, with seven years of experience, she’s been a vital part of the Fyzical Therapy and Balance Center team in Mason since its opening more than two years ago.

Nikki’s passion lies in empowering patients to move beyond limitations. Whether overcoming pain, restoring mobility or simply helping someone return to the activities they love, she’s dedicated to ensuring every patient’s recovery is a success story.

To learn more and request an appointment, visit Fyzical.com/Mason-Oh

“Taking the time to care for your health now will help you continue doing the things you love in the future."