Walking into Redstone Bank in Parker feels like walking into someone’s living room. The welcoming atmosphere, complete with comfortable couches, an open floor plan and beautiful high ceilings, tells the story of how banking can be different when a business truly cares about its customers.
“Number one, we are relationship-focused,” explains Redstone employee Stephanie Carroll. “We don’t have a 1-800 number. If you come in, we’re going to get to know you personally, learn your names and help you with anything that you need.”
When things go awry, as they sometimes do in banking, Redstone makes a personal connection with its customers to ensure issues are resolved as quickly and efficiently as possible.
“We put our hearts into what we do,” Stephanie emphasizes. “For example, let’s say someone accidentally overdrew their account or there’s something pending that looks a little suspicious. We will pick up the phone and call to ask you about it. If you accidentally overdraft the account and you’re going to come in and make a deposit, then we’ll pay the item, and we’re not going to charge you. We really take care of people.”
Unlike larger financial institutions that invest funds nationwide, Redstone Bank was founded in 2008 with a vision to reinvest in the local community. From sponsoring local schools like Ponderosa High School to supporting Parker Days and Trunk-or-Treat to helping nonprofits like SECOR Cares and Heart2Hand, Redstone Bank stands with the Parker community.
“The money that comes in here, we do not send all over the world. It goes back into the community we live in,” Stephanie says. “If you put your money in here, it’s going to go back into Douglas County.”
Another way Redstone supports the community is by volunteering at Parker Days for a dedicated three-hour window before the festival opens, serving adults and children with special needs. They ride the carnival rides without waiting in line, eat corn dogs and cotton candy and have a blast! It’s a phenomenal way for everyone to experience the wonder of Parker Days, and Redstone Bank loves helping to give back for that event.
In addition, each year, Redstone Bank decorates Christmas trees throughout the bank, with sponsorship from local businesses. Everyone in the community votes for their favorite tree, and a winner is selected at the Redstone Christmas event, featuring Frozen characters, Buddy the Elf and of course, Santa and Mrs. Claus.
A bank built on personal relationships, trust, integrity and community, Redstone Bank provides a unique opportunity to make banking more straightforward, more enjoyable and more charitable.
“We don’t just look at numbers,” Stephanie says proudly. “We look at the whole situation and the people.”
“We don’t just look at numbers. We look at the whole situation and the people.”