Looking back on your career, what's been the most rewarding part?
"Just knowing you truly are helping someone in their worst moment. Because they're not calling us on their best day; it's their worst days and moments."
Is there a call that sticks out in your mind?
"I have had some major calls, but one of them is on the list. Have you heard of Billy Chemirmir, the serial killer that was in Plano? They say he had more than 20 victims. Anyway, I took a call. I had no idea it was anything like that. It was a lady who was found unconscious in a senior community by two of her friends. I handled it just like we do any of our medical calls for an unconscious person until the paramedics arrived. While receiving treatment from paramedics, she came to and explained what happened. Sure enough, she was the only survivor of Billy Chemirmir. Her testimony helped police find him, arrest him, and put him behind bars. Even though I didn't play a real part in that other than to help an unconscious person, I'm super thrilled she survived and helped the police find someone like that."