The Whole Package

Home Appliance Sales and Service Offers Everything You Need

There are plenty of companies that will sell you appliances; there are plenty of companies that will service an appliance, there are delivery companies, too. Home Appliance Sales and Service does all three. The locally-operated business is family-owned and award-winning, with three locations across Northeast Ohio. Across all three locations, Home Appliance offers premier appliance services and sales, leveraging over 100 years of combined experience in the industry to provide its customers with unmatched satisfaction.

The History

Home Appliance opened in 1962, primarily offering appliance service to members of the Brunswick community. Over the years, the owners began selling home appliances, as they recognized a need in the community for a company that does it all — appliance sales, delivery, installation, and service. 

This is one of the main things that sets Home Appliance apart from its competitors. Think — if you purchase an appliance from a big box store, you're more likely to be on your own when it comes to maintenance and repairs, even if you get the warranty. Home Appliance is able to handle everything for its customers. If a customer ever has an issue with their appliance, they're not left in the dark.

Beth and Brian Grayson took ownership of Home Appliance in 1988 and immediately made it their personal and corporate philosophy to treat every customer as a valued friend — something that was already deeply rooted in the kind and personable Home Appliance team, and can be observed today across the entire company. 

With this philosophy, it's no surprise that Home Appliance is celebrating 60 years in business this year. 

The Offerings

Home Appliance offers the whole package — sales, delivery, installation and service.

When it comes to buying a new appliance — whether it's your first time making a purchase of this size or you're in the market for an upgrade — Home Appliance's sales team can help you every step of the way, offering the area's widest selection of kitchen, laundry and outdoor appliances at every price point. Each member of the sales team is extremely kind and detail-oriented, seeking to understand the needs of each client and finding the perfect appliance for them. Home Appliance's brand offerings range from GE, LG, KitchenAid, Whirlpool, Bosch, Maytag, Thermador and more. 

Most importantly, the company's focus is on customer experience, not sales. This looks like in-person cooking demonstrations at the Avon showroom; kitchen packages that are perfect for new builds and remodel projects; a referral program for designers, remodelers, architects and builders; and prompt and professional delivery, installation and service. 

The Culture

Home Appliance currently employs around 60 people across its sales, service and customer service divisions. Although each division's job is different, the goal is the same — to treat every customer as a valued friend and give them an excellent experience. The company's employees are personable, kind, professional and courteous to all. Again, it comes as no surprise that Home Appliance is celebrating 60 years in business this year.

For more information about Home Appliance, visit or visit one of their three locations in Northeast Ohio. Their stunning and award-winning Brunswick showroom is located at 1997 Pearl Rd., Brunswick. 

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