As window and door replacement experts, the team at Renewal by Andersen of St. Louis assists homeowners and commercial business managers with quality, innovative and custom-crafted solutions.
"There are a lot of reasons why Renewal by Andersen has been named highest in customer satisfaction in window and patio door manufacturer brands by J.D. Power not just once, but four years in a row. But none of them could happen without our excellent folks on the manufacturing floor, who build the windows with care and precision," says Ken Biddle, chief operating officer for the locally owned company.
For patio doors, this team handles both hinged and sliding French doors, as well as sliding contemporary and hinged-series doors.
For windows, they can take care of the full spectrum: specialty, double-hung, casement, bay, picture, sliding and awning windows. The company's team has nine exterior color options and hundreds of exterior and interior variations from which to select.
Renewal by Andersen is the start-to-finish window replacement division of Andersen Corporation, a company that has revolutionized the window and door business for more than 120-plus years.
Ken says their process begins with a complimentary in-home consultation to secure customer's needs and objectives, along with a visualizer tool. During the second step of the process, project technicians ensure accuracy and answer any last-minute questions before sending in the order for each set of customized windows.
"We then custom-make beautiful, energy-efficient windows made of Fibrex, Renewal’s proprietary material that is 200 percent stronger than vinyl, and professionally install them for optimal performance. Finally, we back both the products and installation with the nation's best warranty coverage, providing customers peace of mind for years to come," he adds.
In online customer reviews, many people point toward Renewal's 'white-glove signature service,' as well as the friendly and professional installation crews, who customers state they are able to explain what they are doing and to answer all questions.
"Homeowners also recapture a good portion of their investments in Renewal by Andersen windows and doors, because it's easier to sell a house with our products installed," observes Ken.
The Renewal team also cares about St. Louis as a community by donating funds and resources to important nonprofits such as American Cancer Society Breast Cancer, Autism Speaks, BackStoppers St. Louis, Cardinal Glennon Children's Hospital and Rebuilding Together St. Louis, an initiative through which Renewal by Andersen volunteers help with a variety of housing-related needs of homeowners who aren't able to do necessary upkeep and repair on their homes due to illness, aging or other uncontrollable causes, making the houses unsafe or unlivable otherwise.
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