Aire Serv of River Oaks
With a hospitality background working at a 5 Star Resort in Puerto Rico, owners of Aire Serv River Oaks, Elsie and Hector Jimenez embarked on building something unique in the HVAC Business. “We aren’t an HVAC company,” says Elsie “we are a customer service company that specializes in HVAC.” Their attention to detail and going the extra mile for their customers is part of what sets apart their business from the rest.
-Aire Serv customers don’t pay weekend, overtime, or holiday fees. The HVAC company isn’t in business for a quick buck, they are looking to earn the hon-or and privilege of becoming your trusted advisors or as their Operations Manager, Charles Guthrie says “We want to be your AC folks.” One of the -amenities that Aire Serv is known for is delivering a free portable air conditioning unit for customers whose air conditioner goes out during a hot Houston summer - they then dispatch a technician who identifies the issue and makes the repair.-+
Because of COVID-19, customers are more interested in indoor air quality now more than ever. Aire Serv performs a thorough analysis, utilizing state of the art monitors, endoscopic cameras, thermal imagers and then carefully make recommendations to address their needs. Aire Serv also works with customers to find a solution that fits most budgets.
Hargrove Roofing & Construction opened their Houston branch in 2020 and wants to change the perception of how roofing and construction companies are viewed. Their staff strives on the principles of accountability, integrity, trustworthiness, and being honest during the entire process while keeping customer satisfaction top of mind. They have built their success by providing what they promise and standing behind their workmanship.
The customer’s experience at Hargrove Roofing is their number one priority. Every customer has a dedicated team which includes a project manager who acts as their personal contact for the project. When giving an estimate for roofs, they also have the capability to coordinate other repairs such as gutters, fence repair, window replacement, and siding damage caused by weather related storms. Most of these repairs are included in typical home insurance policies. Insurance companies can be tedious to deal with, but the knowledgeable staff at Hargrove Roofing walks customers through each step of the process.
Becoming involved in the Houston community is a priority for Hargrove Roofing. They are members of several local organizations, and they hope to become even more integrated in the community as the years go by. In 2021, they will proudly sponsor the Houston Astros – look for their banner behind first base.
Luxury Floors TX
Luxury Floors TX, a family-owned and operated business, has been serving the Houston area for over 15 years. Specializing in hardwood, tile, laminate, vinyl, and carpet Luxury Floors TX is also a recipient of the Armstrong Flooring Certified Installer Program (ACIP). This certification program allows installation jobs to be completed with minimization of claims and increased customer satisfaction. Armstrong Flooring is known for the highest levels of innovation, quality, and service, and they pass this along to their certification recipients.
Luxury Floors TX also makes it easy to pick out flooring in the comfort of your home. They bring the showroom to you to ensure convenience and safety. Luxury Floors TX is proud to offer its customers flooring options in several different categories. They offer an extensive collection of brands and world-class products from some of the most trusted names in flooring.
Customer satisfaction is the number one priority for Luxury Floors TX, and they take pride in the many customer testimonials from satisfied clients. They use the testimonials to measure their efforts and acknowledgment of their hard work in the industry.
“Luxury Floors TX were professional and courteous. From choosing the best flooring option to meet our needs to scheduling and installation, they were a joy to work with every step of the way. We are delighted with the results; their attention to detail is unmatched!” - Angela M