Hurst Design Build Remodel has been perfecting its design-build process since the company’s inception in 1997. No matter the size or complexity of the project, they do not deviate from their tried-and-tested process. Here is a detailed look at each phase and the reasons why each step is so important.
The entire process was created with a client-centered approach. Our team of accredited designers, architects, craftsmen, and project managers guide clients through each stage focusing on clarity and collaboration.
Phase 1: Discovery – Building the Project Foundation Together
The Hurst Discovery phase is vital to setting expectations for both the client and the team. We use this phase to learn as much as possible about the client, what is motivating them to remodel, and what outcomes they would like to see from their remodeling project.
Consultation Call: The Discovery process begins with a collaborative virtual or phone consultation with one of our project consultants. During this conversation, we talk with the client to really understand their goals, vision, and wish-list for the renovation.
In-Home Consultation: A project consultant will meet with clients in their home, take time to evaluate the space, and then work with the client to align the project with investment expectations.
Phase 2 : Design - Reinventing Home with Vision and Partnership
The Hurst design team works closely with clients to transform ideas into a refined, thoughtful design. The design team will walk clients through a series of questions that will help us understand a client’s design aesthetic, even if the client is unsure when they begin the project. There are so many choices out there for design details, clients appreciate our design team for their guidance while also keeping ‘build-ability’ in mind for every decision.
Conceptual Design: In this step, a client’s vision begins to take shape through collaboration. We will create conceptual renderings and space plans to help clients visualize the possibilities for their renovation. Together, we refine ideas into a concept plan, define the scope of work, and develop a preliminary budget. Once everything is aligned, clients can move forward with clarity and confidence.
Development Design: This phase is all about refining the details of each project. Our partnership continues as we develop the design further with architectural plans and engineering solutions to address every aspect of a renovation. By working closely with clients, we ensure the finalized design plan reflects their vision and meets their expectations.
Detail Design: When a client’s project moves into the ‘Detail’ phase, things are really coming together. Our talented designers lead clients through the exciting process of selecting finishes that bring their vision to life. From cabinetry and countertops to flooring and tile patterns, we help clients make choices that reflect their style while ensuring every design element works beautifully together.
Phase 3: Build – Crafting Excellence Through Collaboration
Pre-Construction Planning: Before construction begins, we work alongside our clients to meticulously prepare every detail. In this phase, we finalize the schedule, order materials, and confirm all plans. Regular communication during this phase keeps us fully aligned with clients to ensure they are informed every step of the way.
Skilled Craftsmanship: With construction underway, our skilled production team brings your vision to life. Each project is run by a dedicated project manager who acts as the client’s on-site partner, overseeing every detail, answering questions, and providing weekly updates to keep clients informed. Regular quality assurance checks maintain the highest standards of cleanliness, safety, and craftsmanship.
Completion Process: The final days of a client project are all about perfecting the details. Our team will test and fine-tune every element to ensure everything is operational and completed to the highest quality standards. During the final walkthrough, we address any final details and ensure each client’s complete satisfaction with the finished product.
Phase 4: Customer and Home Care – Supporting You Beyond Project Completion
Education: Hurst provides clients with a comprehensive care and maintenance guide, to protect your investment for years to come. With our industry-leading 5-year warranty plan, clients have peace of mind knowing we will stand by our work for years to come.
Anniversary Inspection: One year after project completion, we’ll continue our partnership by conducting a thorough inspection of the completed work. During this visit, we’ll make all necessary adjustments and ensure everything is functioning as it should. This ongoing care reflects our commitment to our clients’ satisfaction and the long-term success of each renovation.
The Hurst Process combines innovative design with expert craftsmanship into one seamless experience, setting us apart from other remodelers. With a meticulous, well-managed approach, we ensure every project is executed with precision and care, delivering unmatched client satisfaction from concept to completion and beyond. Hurstremodel.com