For Winter Park businesses, Lane Technology Solutions represents more than just IT support—they provide peace of mind while staying focused on what matters most: running their business. As a leading Managed Service Provider (MSP) and a direct partner with Microsoft, Lane Technology manages over 42,000 licenses, catering to businesses that seek efficient, long-term technology solutions. They specialize in providing businesses with fractional IT services, addressing clients' hardware and software needs while emphasizing trust and seamless operation.
This isn’t just another IT company offering a one-size-fits-all approach. The veteran-owned tech company is about relationships, continuity, and making IT headaches disappear. With a service-first approach, they believe that if a client constantly needs support from their IT manager, something has gone wrong. According to Jim Lane, the company’s founder, "If our customers are constantly calling us, we’re doing something wrong. The real win is when a company’s tech stack is secure and up and running, with us quietly working in the background."
This ethos has driven their steady 45% year-over-year growth, proving they know how to restore trust in IT. Building trust can be challenging, especially given the state in which many clients come to them. Jim explains, "A lot of companies approach us after losing faith in IT. Often, their experiences with small firms have left them frustrated and the anxiety of changing providers is real. Companies dread the process, and they tend to stick with subpar solutions longer than they should."
Why Fractional IT Is the Smart Choice
For companies that have become frustrated with independent contractors or in-house IT managers, it’s often because they lack the knowledge or experience to evolve with the organization's growing needs. Having access to a team of experts is of greater value than hiring just one person, and with Lane, you’re not just getting someone who can fix problems—you’re getting a whole team of experts working behind the scenes to improve processes as needed, increasing security and ensuring you never have problems in the first place. This approach is especially appealing to small and medium-sized businesses that might not have the budget or need for a full-time IT department but still require top-tier technology services to remain competitive. Lane Technology becomes an extension of their team, providing ongoing maintenance, updates, and support.
Their focus is on using technology and hardware to make businesses more productive, protected, and profitable. Their offerings include providing hardware, managed IT infrastructure, cloud services, cybersecurity, and business continuity solutions, all tailored to meet the specific needs of local enterprises.
A Commitment to Community
The company’s commitment to helping local businesses thrive goes hand in hand with Jim Lane’s desire to give back to the community that shaped him. A Winter Park native, Jim has deep ties to the community. His father, Jack Lane, was a beloved history professor at Rollins College for 50 years, and his mother dedicated over 30 years to Orange County Public Schools as a teacher and counselor.
Jim left Winter Park as a young adult. Seeking new adventures he joined the U.S. Air Force. After serving his country and living away from the area for several decades, he was brought back to his hometown to be close to his aging parents. Together with his wife, Kate Lane, he began a new chapter and his life took an unexpected turn.
At age 53, Jim used the GI Bill and enrolled in tech school at Webster University in downtown Winter Park to hone new skills in the industry that fascinated him. But breaking into tech wasn’t easy. "I finished school and I was 55, and no one wanted to hire an old guy in tech," he recalls.
Despite the challenges, Jim persisted. He eventually became the COO of a technology company and, before long, acquired that company with his wife, rebranding it as Lane Technology Solutions. Today, the company’s success story mirrors Jim’s resilience, grit, and love for Winter Park. "We live and breathe Winter Park," he says, with pride.
Harnessing Loyal Talent
Developing a strong culture and hiring and maintaining top talent is something the Lane’s feel is crucial to their success and sustainability as a company. By partnering with local colleges and investing in the education of young IT professionals, the Lane’s hire students as early as age 19 and keep them within the company into their adult lives, turning them into key staff members and future managers. They can build a resume while working towards their degrees and certifications and some of them stay within the company after they graduate.
Jim reflected, “It’s been the absolute joy of my life to watch these young people begin work with us while they are still in college, and then years later they mature and establish a life. I watch them get married, buy their first home, get the news they’re expecting their first child. Later this month we’re hosting a baby shower for one of our long time employees. It’s really been a blessing the way our company is an extension of our family."
Kate Lane explained the company pays 100% health benefits with vision and dental and offers paid vacation time, sick time, bereavement, maternity and paternity leave. “This is the way I would want to be treated by a company I worked for, so this is what I want to do for them,” Kate said.
With its steady growth and a strong foundation built on trust, expertise, and community, Lane Technology Solutions is poised for even greater success. But no matter how big they grow, Jim and Kate Lane and their team remain rooted in values—putting relationships first and anticipating their clients pain points and evolving needs.
For businesses seeking a reliable, long-term technology partner, Lane Technology Solutions is the go-to choice in Winter Park. For more information visit lanetechnologysolutions.com