A loving, experienced, highly qualified staff warmly and supportively embraces residents at Laurel Heights, a boutique independent, assisted and senior memory care community in Moorpark.
“We are an intimate, family-owned community that values strong relationships and is dedicated to providing services and amenities of the highest caliber to our residents,” says Laurel Heights’ Memory Care Director Carthel Mercado.
Catering to all aspects of residents’ needs and preferences, Laurel Heights offers 82 spacious, bright and welcoming private studios and companion apartment suites with open floor plans, large windows and modern finishes. The private pay community accepts long-term care insurance.
Daily Activities
At Laurel Heights, engaging activities are planned throughout the day and residents are encouraged to participate in ways that are suitable for each of them.
“We have fully trained, round-the-clock care staff and we offer all types of coordination and cognitive activities. Activities are offered based on residents' current and past interests and experiences, many times sparking memories from and enjoyment of their past accomplishments and careers,” Mercado shares.
“We have pet therapy, live entertainment every week, excursions, and the bird aviary in our dining area for residents' enjoyment is another special feature. Residents also enjoy our beautiful patio space.”
Memory Care
The memory care program is the heart of Laurel Height’s customized services. Tailored to every resident’s cognitive ability, the program offers a wide variety of amenities and spaces where they are comfortable and can thrive, says Christa Hudson, whose father lives at Laurel Heights.
“Carthel comes up with tasks and activities to keep my dad engaged. She created the Laurel Heights Ambassador position for him because he is social and enjoys chatting with visitors and residents. She engages him so he is not bored or feeling neglected,” notes Hudson.
“Having an environment that is respectful is very important for memory care residents,” says Hudson. “Carthel sets the bar and tone for how residents should be treated, and her experience and education are invaluable and impressive. Pricila, the head nurse, and Ella, a med tech, are some of the other lovely, kind and gentle staff persons who provide direct care to my dad. Their fantastic, responsive communication is invaluable--they will let us know when Dad is having a good day or is a bit agitated before we visit and that is pivotally important for a resident’s family members.”
Caring for Community
Laurel Heights provides each resident with individualized services, ensuring their needs are met.
“Care plans are based on residents' needs and are tailored to individual preferences and requests,” Mercado explains. “We have a physical therapist onsite and we also have our fabulous Dr. Garry Forkosh who comes to treat residents, so families don't have to take them out.”
Residents also enjoy socializing during meals.
“Family style meals are shared together and are prepared in the community's kitchen by our amazing chef,” says Mercado. “Variety, flavor and presentation are all important to ensuring a nutritious and enjoyable dining experience.”
Laurel Heights advocates and cares for residents who may not be able to speak for themselves, and in turn, requires the most attentive and caring staff and programming, Mercado states.
Maintaining consistency of care in residents’ living environment is paramount.
“Our assisted living spaces look the same as our memory care spaces so that our residents can age in place and it is not traumatic to move from one part of the community to another,” Mercado explains.
To learn more about Laurel Heights, visit Laurel-Heights.com or call 805.292.0700.