How did Emerald Movers get their start?
I started Emerald Movers in 2014 after spending three years working in and managing another moving company. During that time, I gained a deep understanding of the industry—what worked, what didn't, and what customers truly valued. I saw an opportunity to build something better. When I first started Emerald Movers, it was truly a family effort. It was just my dad, my brothers, and a few close friends helping out on moves. We didn't have a big crew or a fleet of trucks—just a strong work ethic, a commitment to doing things the right way, and a shared belief that we could build something great. As the business grew, we relocated to Marietta, Georgia, and expanded our services across the metro Atlanta area.
What does being "family-oriented" mean to you? How do you stand out in the industry?
To me, being family-oriented means more than just having a close-knit business—it's about the way we treat people, whether they're employees, customers, or partners. It's about loyalty, trust, and genuine care for the people around us. Many of my team members have been with me for years, helping us complete over 5,000 local moves and earning hundreds of 5-star reviews.
Do you have any client comments or testimonials you'd like to share?
Teri Whitfield - Stephan and the team are amazing! It was the best "movers" experience I have ever had. They were professional and so nice. I will definitely use them again, and I highly recommend this company. Stephan is the owner. Great guy!
Joseph Patrick - I can't say enough good things about these guys. They are fast, affordable, and diligent in their work. My experience with them was painless, and it's just great to see a company really take pride in their work. Five stars are not enough to represent how good these guys are.
Alana Higgs—I would highly recommend Emerald Movers. Stephan and his team are very professional and efficient, and communication is always on point. They were recommended to me, and I had a ton of furniture, from basic pieces to very fragile pieces. Everything was intact!! Moving is very stressful, but this move was smooth from beginning to end. I would definitely use them again!
What are a few of your top tips on working efficiently when moving/planning a move?
Efficiency in moving isn't just about getting the job done quickly—it's about creating an environment where teamwork, communication, and mutual respect drive the process. The right approach can make all the difference. It's all about working smarter, not harder. That includes packing with strategy, labeling boxes properly, and loading the truck in a way that makes unloading seamless. When the team is in sync and trusts each other, things move quickly without feeling rushed.
What is one of the anxieties/stresses that customers have about moving, and how do you help alleviate that?
One of our customers' biggest anxieties about moving is the fear of their belongings being damaged or lost during the process. Moving is a big transition, and people are trusting us with items that often have sentimental or financial value. Whether it's fragile glassware, a family heirloom, or an expensive piece of furniture, they want to know that everything will arrive safely and in one piece.
At Emerald Movers, we alleviate that stress by focusing on care, professionalism, and clear communication from start to finish. First, we properly wrap, pack, and secure all items using the best materials and techniques to ensure nothing shifts or gets damaged. Our team is trained to handle everything with precision—whether it's maneuvering bulky furniture through tight spaces or securing delicate items properly.
Second, we communicate with our customers throughout the entire process. We explain our moving plan, answer any concerns, and keep them updated. That transparency helps build trust and reassures them that their belongings are in good hands.
Lastly, we emphasize a "Quality Without Compromise" approach, meaning we don't cut corners. We aim to provide a seamless, stress-free experience where customers feel confident and comfortable. Seeing a customer's relief when everything arrives safely and intact makes the extra effort worth it.
Check out Emerald Movers @emerald_movers on Instagram and facebook.com/EMWoodstock
"...We communicate with our customers throughout the entire process. We explain our moving plan, answer any concerns, and keep them updated. That transparency helps build trust and reassures them that their belongings are in good hands."