In 2001, Mary Haynes started her commercial painting company, Mary’s Painting, with five hundred door hangers and a dream. She went around town passing out the door hangers and was able to drum up some business. From there, her dedication to quality work and commitment to fulfilling customers’ desires has set her business apart from others in the industry. “Mary and Robert weren’t big advertisers,” muses General Manager Ginger Chenoweth. “After those initial door hangers, all the business they received was from positive reviews and word-of-mouth.” Now, in the twenty years since its inception, Mary’s Painting has become a staple of the Rogers community, and even though Mary and Robert retired at the beginning of 2024, Ginger and the rest of the team continue on their legacy of quality work and customer service.
Ginger started with Mary’s Painting fifteen years ago and has seen the vision from the beginning. She started out working for Mary and Robert as an estimator for jobs and built her way up to her current position as the Rogers General Manager. In that time, the thing that Ginger feels she has valued most is the relationships she has built with customers. Mary’s Painting’s consistent approach to customer care has helped foster a loyal client base that values the trust and quality Ginger’s team provides.
“Our customers always have our back. Several times we’ve had former customers encourage prospective clients to come look at their houses to see the quality of our work.”
If you do right by your customers, they will do right by you. The team at Mary’s Painting lives by this mantra, and they are always eager and available to take calls from customers. They promise no automated messages or dial-in menus voiced by robots. If you call Mary’s Painting, a member of Mary’s Painting will answer, even in the middle of the night.
The company’s number one goal for every job is to leave the work site cleaner than they found it. Many employees have been with Mary’s Painting for years; they consider each other family. Even most of the subcontractors they work with are former employees, so their expertise and quality of work can be assured. After every job, Ginger likes to personally inspect every inch of the job site to ensure everything is up to the company’s pristine standards. “They call me Eagle Eyes,” says Ginger, “because my eyes are just naturally drawn to small imperfections.”
Now that their business is booming and work is coming in at a steady clip, the team has put more focus on giving back to the community that has supported them for so many years. One program that the team is very proud of is their “Paint It Forward” initiative. Paint It Forward is a program where, once a month, the team completes a project pro bono to serve a local non-profit or client in need. This is just one way in which they feel they can utilize their talents and expertise to serve the Northwest Arkansas communities.
In terms of what the future holds, Mary’s Painting plans to maintain their strong presence in the Rogers community, continuing to service their clients in the only way they see fit: by staying true to the foundational principles that Mary and Robert instilled in the company from the beginning.