It is essential for productivity. It reduces costs. Employee retention and the pool of available talent both shrink without it. What is it? It’s a great company culture – and you might have no idea whether your business has it, or what you can do to create one.
But you can.
Jean Miller spent over two decades examining businesses inside and out. On many occasions, she witnessed glowing deficits in her clients’ company cultures – but as the consultant for her own boutique consulting firm, those weren’t the deficits she had been hired to account for.
Over the years, Jean realized that every company culture is affected by ten influencers. She acronymised these influencers SELECTTORS®. When all the SELECTTORS are healthy, a harmonic and high-yielding workplace can exist. But when team members aren’t aware of who leads them – or given the training they need to avoid repeating mistakes – or able to communicate effectively – or offered opportunities to grow and excel – then company culture will suffer for it.
“You can see the impact of poor company culture on many lines of a profit and loss statement,” said Jean. “High recruitment costs? A direct result of high employee turnover. Decreasing sales? Because of errors and mistakes, customers are taking their business to your competitors. I developed SELECTTORS because I grew tired of seeing so much wasteful spending due to poor company culture. Rather than tell my clients how much money they’re mistakenly wasting, I now help them identify and correct their wasteful mistakes on a continual basis.”
The SELECTTORS assessment tool is an annual program that is administered quarterly, voluntarily and completely anonymously, and it takes less than ten minutes to complete. Employees’ honest answers to simple questions will provide a comprehensive overview of company culture, allowing leaders to focus on what needs improving and what’s working well within the organization.
“One way we help companies learn how our tool can be beneficial to them is by asking two simple questions,” explained Jean. “First, on a scale of 1 to 10, how important to you is the culture within your company? Second, on the same scale, how much time does your company actually spend on improving company culture? Using SELECTTORS will close the gap between the scores.
“In addition to specific opportunities to improve company culture, the SELECTTORS tool provides our signature Compass Heading™ which measures employees’ overall satisfaction with their workplace. That’s all the information leaders need to begin developing strategies that will streamline production, synergize different departments, and motivate team members to place higher value on their contributions to the company.
“Think of SELECTTORS as an X-ray. When your doctor takes one, they don’t just send you home with the results. Instead, they use it to figure out how your problem can be fixed. Likewise, once the results of SELECTTORS have been compiled and opportunities for improvement have been identified, companies have three choices: your internal resources can enhance the company culture, external experts trusted by your organization can enhance the culture, or one of our external experts who understands our tool can enhance the culture.
“We advise against taking a scattershot approach to improving company culture. Rather than chase down all ten SELECTTORS at once, it is best to focus on a few at a time. Improving company culture is just as vulnerable to scope creep as any other project.
“No one will ever finish creating a great company culture. Because companies continually evolve, it is an endless journey, which is why the SELECTTORS tool is so invaluable. So long as the program is administered in quarterly intervals, and, most importantly, leaders use the report to make improvements, it will provide an accurate picture of where your company culture is heading – and what you can do to help steer it in the right direction.”
Visit selecTTors.com to learn more about SELECTTORS, or call (855) 787-8398 today to talk to Jean about the culture within your organization.
No one will ever finish creating a great company culture. Because companies continually evolve, it is an endless journey, which is why the SELECTTORS tool is so invaluable.
I developed SELECTTORS because I grew tired of seeing so much wasteful spending due to poor company culture. Rather than tell my clients how much money they’re mistakenly wasting, I now help them identify and correct their wasteful mistakes on a continual basis.