Maggie and Mike Grayeski founded their local and multi-award-winning home services company, ServiceWise Electric and Plumbing, in 2018. Mike's 30+ years of experience as an electrician, Maggie's expert management skills, and their top-notch team make ServiceWise stand up to its name.
They were inspired to start their own company when they noticed the gap in truly customer-focused home service providers in Cherokee County. A recent industry analysis found that 65% of electrical and construction firms identified alack of skilled labor as a significant concern. Maggie says, "We saw a need in Cherokee County for better customer service, showing up on time, quality of work, and businesses standing behind their work."
With over 1,000 5-star reviews and a 95% customer retention rate, ServiceWise has earned the top name in electric and plumbing services. They take that responsibility seriously. The best businesses are constantly learning and growing, Mike says. At ServiceWise, service starts from within. Their technicians regularly engage in ongoing education and certification to best serve their customers.
Truly embodying customer service starts before the customer ever contacts ServiceWise. Creating a thriving environment for employees is the backbone of any successful business. On the most enriching parts of owning ServiceWise, Maggie says, "Being able to provide for our employees a better life. We've had employees who have come to us with nothing, and now they've bought houses and are getting married. It's rewarding, being on the leadership side and watching people grow."
Alongside skill, Mike and Maggie look for attitude and integrity as equal qualifications for their team members. They work one-on-one and conduct ride-a-longs with new hires, ensuring the atmosphere is encouraging and focused on honing skills.
Care and community are the true powerhouses behind any business. They're the reason we learn about the best service providers from our friends, family, and neighbors. At Woodstock City Lifestyle, we are proud to call Maggie and Mike, and the whole ServiceWise team, our neighbors. They are, as their name suggests, wise and helpful, whether we need to get our houses up to code or even just change a light bulb.
You can find ServiceWise Electric and Plumbing at servicewiseelectricandplumbing.com and @servicewiseelectric on Instagram. Give them a call at 407-759-6209.
Care and community are the true powerhouses behind ServiceWise.