Spring Hill and the surrounding communities hold a deep and genuine place in the hearts of the family and staff of Spring Hill Memorial Park, Funeral Home and Cremation Services established by the Stephens Family.
Pam Stephens, a third-generation funeral director explains, “My mother was born in Spring Hill and she and my father wanted to give back to the community. Thompson’s Station and Columbia were growing rapidly, and they knew there was a need for a funeral home.”
With the help of family members, the cemetery was established in 1998 and the funeral home was completed in 2000, which expanded services with Williamson Memorial Funeral Home and Gardens in Franklin.
Pam’s daughter Mandi Goodrich joined the business in 2000 and explains how their family tradition of serving families with compassion and care has continued. “We have a team of family service counselors and funeral directors who follow up with every family we serve, and can provide them with grief resources including a library of books, web resources, and grief share groups. It’s the goal of our entire team to not just be there for the service, but to make sure we continue to lend a helping hand.”
One of the home’s added values is grief dog Mac who helps families through the grieving process. Mandi learned about grief dogs after attending an industry conference and Mac, a sheepadoodle (English sheep dog and standard poodle), went through extensive training to learn about comforting people. Pam says, “I have to say it was one of the best decisions we ever made! Mac’s role has helped children and grownups during the most difficult times of their lives.”
The patriarch of Williamson Memorial and Spring Hill Memorial, Clyde Stephens, served as President of the Tennessee Funeral Directors Association in 2004-2005; Pam in 2013-2014, and Mandi is carrying on the family tradition in 2023-2024.
Both funeral homes have community events including Easter sunrise service, Memorial Day placement of flags on veteran’s graves, and a service at which handmade ornaments are placed on trees that represent families served during the current year. Pam and Mandi explain, “It’s an honor and privilege to be a funeral director and work with the teams at Spring Hill Memorial and Williamson Memorial.” SpringHill-memorial.com