Brock Anderson, President of BrockStar Pest Services, has built his company on the principles of excellent service and personal touch. Inspired by the opportunity to create unique partnerships with each client, Brock values relationships deeply and treats clients like family, not just a number.
With over 20 years of experience in the Austin area, Brock has dedicated his career to understanding the local ecosystem. Collaborating with a PhD Entomologist, he has developed a comprehensive control plan for all native creatures, maintaining a balance with the environment. Safety is paramount in Brock’s treatments, as he prioritizes educating clients on the processes and ensuring their comfort.
Brock's dedication to making homes in West Austin safer for families with kids and pets, combined with his expert insights, can greatly benefit your family. Discover how his personal approach can make a difference for you.
Brock Anderson
With summer coming to an end next month, what common pests should families be on the lookout for right now, and what pest control measures should they take to prepare their homes and outdoor living spaces for the fall?
Roaches, ants, wasps, and flies are still very active at this time. Make sure door thresholds and windows are sealed properly. 98% of insect entry is through poorly sealed doors, so ensure that weather stripping is solid. Also, as temperatures drop, rodents and squirrels will start nesting. It's a good time to trim trees away from the roofline, at least 3 feet, and check the garage doors for gaps at the edges.
What unique eco-friendly and pet-safe pest control solutions does BrockStar Pest Services offer, and what sets your team apart in delivering these services?
The products we use are all rated for residential use, so no one ever needs to be concerned about exposure. We don’t “spray” the inside of the home unless it is absolutely necessary, and then we do very spot-specific treatments to keep the amount of products inside the home to a minimum. We believe that pests can be stopped before they make entry.
Can you share a success story where your services made a significant difference for a family with kids and pets?
Oh man, we have so many amazing stories, but the one that sticks out was a really bad bed bug infestation we handled in 2019. The client was experiencing a string of bad luck and had a guest bring bed bugs into the home while staying over the weekend. A few months had gone by, and the client and her two kids were getting eaten alive. She had tried over-the-counter products and had no luck. She had called four other companies that were referred to her, but they were all out of her price range. When she called us, she was sleep-deprived and on the verge of a breakdown. We inspected the property, and it was a significant infestation. We discussed the procedure and pricing, and she was not able to financially handle the cost. We made a decision to do this treatment for a quarter of the price. Once we completed the job successfully, her story of struggles touched us, so we took no payment. Again, relationships are very important to us, and we are not just the next company looking to take people’s money. We still get referrals from her!
What are some common misconceptions about pest control when it comes to homes with children and pets, and how does BrockStar address these concerns?
A major industry misconception is that all the products we use are extremely toxic to everything and everyone around the treated area. While we do have some strong products in our arsenal, our general treatments use pet- and kid-friendly products in targeted areas. All of my clients have the information for each and every product used on the property. If they have any concerns, then we go in a different direction. Again, we customize with the customer’s peace of mind as our goal.
Brock Anderson and his team at BrockStar Pest Services proudly serve West Austin and the surrounding area. Keep your home safe and pest-free, by calling (512) 800-0437 Monday-Friday: 8am – 5pm, or visit their website at BrockStarPestServices.com.
"Safety is first and foremost when it comes to our treatments. Pets and kids are always top of mind, and we customize each treatment plan to fit each home."
"A major industry misconception is that all the products we use are extremely toxic. Our general treatments use pet and kid friendly products in targeted areas, with the customer’s peace of mind as our goal."