At Quality Exteriors, Jordan and Justin Howell have a simple approach to running their family business: treat customers like family. Their customers trust them with their largest investment - their home - and the brother duo owners take that very seriously. As Middle Tennessee's premier roofing contractor for the past 18 years, their goal is to always provide superior roofing and exterior services to consumers across the region.
What is the best thing about working professionally as brothers?
We spend a lot of time together, and the bond we have as brothers is the largest, single contributing factor to our continued success. We understand and complement each other well. Plus, we have a lot of fun.
What inspired the two of you to start Quality Exteriors?
We saw an opportunity to create trust in our industry. The reputation of roofers can leave a lot to be desired. This inspired us to do things better and change the public perception of our industry.
How do you leverage each other’s strengths to drive innovation and growth within the company?
We both have unique talents. Being able to work as a team every day allows us to accomplish far more than either of us would be able to individually.
What values or principles do you prioritize in your company culture?
Our values and principles are simple - treat customers like family and always leave things better than you found them. Providing excellent customer service from our Quality Exteriors team is always our number one priority.
What do you love most about serving the Murfreesboro community?
We were raised here and graduated from The Webb School and then MTSU. Murfreesboro will always be home. We love helping both residential and commercial owners protect their real estate investments.
What advice would you give to other siblings considering starting a business together?
It's very important to realize how special it is to work together doing what you both love. It's a rare opportunity; if you can get in sync like we are, the sky's the limit to what you can accomplish.
Our values and principles are simple - treat customers like family and always leave things better than you found them. Providing excellent customer service from our Quality Exteriors team is always our number one priority.