City Lifestyle

Want to start a publication?

Learn More

Featured Article

The Heart of Childcare: Twinkle Toes Nashville

A look inside Nashville’s pediatrician-recommended nanny agency, Twinkle Toes.

Twinkle Toes is Nashville’s premier nanny agency, pairing families with quality services and pristine care. As Music City’s sole pediatrician-recommended nanny agency, the team behind Twinkle Toes has earned trust in their families and continues to help facilitate a seamless transition for childcare. Originally founded by Kristy Bickmeyer, Twinkle Toes was established as a trustworthy referral service dedicated to matching families with dependable nannies and babysitters. Robin Reed, owner of the Nashville Twinkle Toes franchise, helped launch their third location in Tampa in 2014 — eventually, growing to become the largest of 22 locations. While there are now two locations in Tennessee in both Nashville and Memphis, Twinkle Toes services as much of middle Tennessee as possible. With business in seven states, they have become a blossoming franchise all around the country and are unique from other nanny agencies in the sense that they continue to follow clients along on their journey.

Speaking on the support from the Nashville community and beyond, Reed shares, “It reflects the trust we’ve earned by prioritizing not only the safety and development of the children we serve, but also the overall peace of mind for parents… It’s not just about finding a nanny, it’s about building a lasting relationship rooted in trust and professionalism.”

Twinkle Toes understands the upmost trust their families are pouring into them — and it is not something that they take lightly. With an extremely selective hiring process, Twinkle Toes carefully vets each nanny through a multi-step process that includes a detailed application and multi-round interview, thorough background checks, verification of at least two years of childcare experience, a CPR certification required prior to placement, and a strict non-smoking policy. In addition to the process, the agency finds nannies who have a genuine passion for supporting families and are also patient, nurturing, and trustworthy. Taking the time to know their nannies beyond just paperwork, Twinkle Toes is loved for their personal approach that makes their families and nannies feel like family. 

“These children are our families’ most precious gifts, and we want caregivers who truly understand the responsibility and privilege of caring for them,” Reed shares. “We want every nanny and every family to feel like they always have us to lean on. We’re here to support them throughout their journey, not just during the placement. That lasting relationship is at the heart of what makes Twinkle Toes different.”

Making the process easy for families, Twinkle Toes prides themselves on taking the time to truly understand each family’s needs, hand-selecting the ideal nanny for them. Aligned values, connection, and comfort are a priority, rather than just mutual availability. If the nanny chosen no longer feels like the right pick, it is not a problem — the team will provide flexibility and support to help find someone that exceeds every expectation!

“Our nannies and families become a part of our family… The mutual respect we’ve built is what allows us to partner through real-life moments — not just ideal ones. Life isn’t perfect, and childcare isn’t always easy—but our goal is to make it the easiest part of parenting,” Reed explains.

Twinkle Toes is also built on feedback and partnership. The agency actively invites input from both families and nannies, viewing feedback as an essential part of continued growth. While Twinkle Toes provides a clear and consistent contract structure, families and caregivers are empowered to collaborate on specific terms that reflect their unique needs and preferences. The Twinkle Toes team remains involved as a trusted mediator and guide — ensuring that every arrangement feels personalized, respectful, and well-supported from start to finish.

For more information on Twinkle Toes Nashville, please visit twinkletoesnanny.com/nashville or follow them on socials @twinkletoesnannynash.

1st pull quote- "It’s not just about finding a nanny, it’s about building a lasting relationship rooted in trust and professionalism."

2nd pull quote (page 4) "Life isn’t perfect, and childcare isn’t always easy, but our goal is to make it the easiest part of parenting,"

Businesses featured in this article