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Featured Article

The Heart of Our Business

The Client

At Linda Armstrong & The A Team, the heart of the business has always been, and will always be, the client. For nearly four decades, Linda Armstrong and her dedicated team at RE/MAX Quality Realty have helped families and individuals throughout Erie County and the surrounding areas find not just houses, but places to truly call home. Every step of the way, it is the people they serve who inspire their work, fuel their passion, and define their success.

Linda began her journey in real estate in 1986, and from the very beginning, she approached her work with a clear vision: to provide clients with trusted guidance, deep market expertise, and unwavering support through one of life’s most important decisions. Over the years, that vision has grown into a carefully built team of professionals who share the same client-first mindset. Today, Linda Armstrong & The A Team is more than a successful real estate group as they are advisors, problem-solvers, and advocates who work together seamlessly on behalf of every client.

While Linda’s leadership and experience anchor the business, The A Team’s strength lies in its people. Licensed Realtors Katey Eirons and Gwen Kelley, both with RE/MAX Quality Realty, work closely with buyers and sellers to understand their goals and guide them through the market with clarity and care. Their local knowledge, attention to detail, and commitment to client success ensure every transaction is handled thoughtfully and professionally.

Supporting the team’s agents is Rossy Binette, The A Team’s Marketing and Listing Coordinator, who manages marketing strategy, listing preparation, and behind-the-scenes coordination. Her role is essential in keeping transactions organized, timelines on track, and properties presented at their very best. Together, the team functions as a well-orchestrated unit, ensuring nothing is overlooked and no client ever feels like just another transaction.

The team’s dedication and experience have earned them a long list of accolades. Linda has been recognized as a top producer since 1992 and was honored as “Realtor of the Year” in 1996. In 2000, she received the prestigious "Woman of the Year" award from the Erie County Chamber, a recognition that reflects not only her professional excellence, but her leadership and impact within the community. Year after year, she has also received awards from the Ohio Association of Realtors, including consistent recognition in the President’s Sales Club. Most recently, Linda was honored with a RE/MAX Circle of Legends Lifetime Award, a career-long recognition for high achievement and service. This award speaks to her continued commitment to excellence and her lasting influence in the real estate industry.

But success isn’t measured solely by awards or sales figures. It’s measured by relationships. Clients often describe The A Team as patient, responsive, knowledgeable, and genuinely caring. Whether it’s a first-time homebuyer navigating unfamiliar territory, a family searching for their dream lakefront property, or a retiree preparing for their next chapter, every client receives the same level of attention, respect, and care. The team listens carefully, offers honest advice, and ensures every decision is well-informed.

Linda’s approach to business and life is also deeply shaped by her faith. Her church and faith-based values play an important role in who she is, guiding her leadership, integrity, and commitment to serving others. This foundation influences how she treats clients, leads her team, and gives back to the community with compassion, humility, and a genuine desire to help others succeed.

The A Team’s approach is thoughtful and personalized. From the first consultation to closing day, each member contributes their expertise to create a smooth, well-supported experience. They combine local market insight with the powerful marketing resources of RE/MAX to give sellers maximum exposure while helping buyers find properties that truly fit their lifestyle and budget. Clear communication, consistent follow-through, and teamwork are at the core of every transaction.

Beyond real estate, Linda and her team are deeply rooted in the Erie County community. Their work supports local neighborhoods, strengthens the local economy, and builds long-standing relationships that often last far beyond a single sale. Many clients return for future transactions or refer friends and family which is a true testament to the trust the team has earned over the decades.

At the heart of it all is a simple truth, the client is the reason they do what they do. Goals, dreams, and trust guide every strategy and every decision. It’s this people-first philosophy, supported by a strong, collaborative team and a foundation of faith and service, that sets Linda Armstrong & The A Team apart as both top producers and a trusted cornerstone of the local real estate community.

As they look ahead to the future, one thing remains unchanged, the heart of their business will always be the people they serve. Because true success isn’t just measured in properties sold, but in relationships built, lives touched, and communities strengthened. This is where Linda Armstrong & The A Team continue to thrive.

At Linda Armstrong & The A Team, the heart of the business has always been, and will always be, the client.

Many clients return for future transactions or refer friends and family which is a true testament to the trust the team has earned over the decades.

As they look ahead to the future, one thing remains unchanged, the heart of their business will always be the people they serve. Because true success isn’t just measured in properties sold, but in relationships, lives touched, and communities strengthened.