City Lifestyle

Want to start a publication?

Learn More

Featured Article

THE SMITH THOMPSON HOME SERVICES LEGACY

Family-Owned And Operated Since 1978 Serving Communities With Their Home Security And HVAC Needs

Summer is synonymous with "get-away season". Whether you are heading out on a two-week family vacation or just a quick weekend away, we all want the assurance that everything at home is safe. Family-owned company, Smith Thompson Home Services, has the solution to keep your home and possessions secure. 

Smith Thompson Home Services is a legacy founded by Mark Thompson and his friend Jim Smith. A Thompson family's tragedy turned into a mission to keep homes safe. In 1972, Mark's father was killed in a head-on collision by a drunk driver. While the family was out of town for funeral services, their home was robbed. The house wasn't simply broken into, it was methodically ransacked. Virtually everything of value was taken from the house, and everything else was torn apart. The family was devastated. This personal experience fuels the company's commitment to home security.

At just 20 years old, Mark Thompson became interested in home security. His friend Jim Smith was already working in the home security industry. In 1973, the two friends opened Smith Thompson Home Services. Their business philosophy has become the cornerstone of the business. Mark would say, "We will win customers with price, but we keep them with exceptional customer service." 

In 1978, Jim left for other ventures, and Mark and his wife worked side by side to build a successful family-owned business. Today, they have locations across Texas, including Austin, Dallas, Houston, and San Antonio. Ryan Thompson joined the family business and has been instrumental in expanding services. Most recently, the addition of Heating and Cooling has made them a single stop for family home service needs.

Ryan shared how he and his team continuously examine new technology, participate in beta testing for manufacturers, and build industry relationships. The team continues seeing customers move to total home automation systems, including smart home locks, security cameras, motion detectors, smart temperature controls, and smart lighting. Their monitoring service ensures your home is constantly watched, providing peace of mind during your vacation.  

Smith Thompson prides itself on presenting a fair evaluation and recommendations, service agreements with no long-term contracts, and a low monthly monitoring fee of $16.95. They have never raised their monitoring fee, making them one of the area's last performance-based security companies. If a company keeps the same low rates and has no contract that locks customers in, it must work daily to earn the business. 

Smith Thompson Home Services is not just a business; it's a part of the communities it serves. It actively supports charitable initiatives, focusing on children and community safety. It donates 50% of its heating and cooling division's annual net profits to charities that help children. This commitment to the community is a testament to its values and dedication to making a difference.  

This summer, as you are loading up for your family's "get-away," follow these simple suggestions: confirm all doors and windows are locked, remove all valuables from any cars, notify a trusted neighbor of your plans, resist the temptation to post your travels on social media until you return, and, most importantly, trust that your home is safe with Smith Thompson Home Services. 

For your security and HVAC needs:

SmithThompson.com

888.888.1695