Any business owner will tell you that a business needs to be able to pivot, adjust, and evolve to remain successful and keep up with the times. While this rings true for every industry, none as much as the information technology industry. The winding road that has led to Northern Colorado’s premier IT company, Connecting Point, is living proof of this assertion.
Connecting Point, a family-owned and operated IT company, has worn a few different hats in its time in Northern Colorado. But one thing that hasn’t changed is the overall mission of building relationships and enabling businesses to use technology to provide the best service to their customers.
Co-owner and president of the company, Scott Warner, elaborates on the many twists and turns the business has taken to get to where Connecting Point is now with the company continuously evolving and shifting to best serve its customers.
In 1982, Ted Warner’s store originally sold computers and software programs. A few years into the business, Ted bought into the Connecting Point franchise which opened the doors to high demand and opportunity. Ted was a key player in the franchise's growth in Colorado, Wyoming, Nebraska, and South Dakota. It wasn’t long before Ted recognized the opportunity and a need to stay relevant in the ever-changing market.
In the mid-1990s, Ted saw a way to better serve his customers. With large corporations completely dominating retail sales, he pivoted his business into the computer service industry. After more than 15 years of selling products, he used his expertise to help businesses through the ever-changing world of technology.
Since offering computer services, Ted realized he was making more meaningful and deeper relationships with his business clients. This became the organic key to success for Connecting Point.
Truly a visionary, Ted saw that if he delivered his services, products, and projects as a bundle, he could maximize the value to his clients. Doing just that, Connecting Point was a fully outsourced IT department for his clients.
Scott joined the family business in 2007 after graduating from Purdue University. His focus was on tech-related sales and marketing, which came into play perfectly with the latest positioning of Connecting Point.
Connecting Point continued to evolve with Scott’s brother, Andy, eventually joining the business. An experienced CPA, Andy became an integral part of the family trio in 2015. Ted confidently handed over the reins to his sons by 2020, the beginning of the pandemic. As every business had to pivot in some way, Scott described that time as “a catalyst to building trust with our team members and clients.” On top of the ownership change, their team helped their clients and new customers adjust to remote work.
“Each time the technology landscape has changed or shifted, it has created increasing demand for our engagement and involvement, not less,” said Scott. The original idea of the company continues on, with Connecting Point leveraging evolving technology to help their clients.
Cybersecurity and system vulnerability, growing concerns before 2020, became another area of expertise for Connecting Point. The team is diligent at staying ahead of hackers and keeping up-to-date on the best protection for their clients against cyber attacks. Since there is always something new that comes out daily, the Connecting Point team is well equipped for this rapidly changing industry.
Connecting Point uses its expertise in technology to give back to the community. “[Giving back] was something that was instilled in us as individuals by our father, and he did a great job instilling this principle into the fabric of the company before either of us came to work for the business,” says Scott. “We are very purposeful about engaging with certain non-profit organizations to help them better leverage technology to grow, so they can expand their ability to serve those in need.”
Ted is enjoying his retired life, knowing the company he has worked so hard to build, is in the most capable hands. Andy and Scott have watched and been involved with Connecting Point as it grew and evolved and are excited for the future of the company. The company’s focus is on its clients, as always, with Scott saying, “We want to help our clients achieve their business goals and initiatives.”
Scott says of the future, “We’ll continue to build and engage in partnerships where we manage, support, secure, advise, and enable our clients through their business and technology initiatives.” Connecting Point will continue to do as they’ve done throughout the years and will evolve to do what it does best, keep great relationships with clients and let technology lead the way.
“[Giving back] was something that was instilled in us as individuals by our father, and he did a great job instilling this principle into the fabric of the company before either of us came to work for the business” - Scott Warner