Indoor air quality is paramount, especially given how much time people often spend in their homes. The level of air quality in houses and buildings relates to both health and comfort of occupants, and is affected by temperature, humidity, ventilation and chemical or biological contaminants found within each structure. Some good news is that air quality doesn't have to be left up to chance.
To get advice from local HVAC experts, Murfreesboro City Lifestyle checked in with Lee Downing, franchise owner of Aire Serv of Murfreesboro, who was happy to answer all the questions. This HVAC business has been operating since the fall of 2020. Their company's team partners with professionals at Mr. Electric of Murfreesboro, whose staff provides electrical services to the local community, including Generac generators.
WHAT ATTRACTED YOU TO HANDLING THIS TYPE OF CUSTOMER SERVICE?
"As a homeowner, I know how stressful it is when the air stops working, especially in Tennessee heat or a cold snap. I was drawn to this business because it’s one of the few services where you can make an immediate difference in someone’s comfort and peace of mind. I enjoy building a company that treats people the way we’d want our own family treated: show up on time, explain what’s going on, offer options and do the work the right way."
WHAT SERVICES DO YOU SUPPLY?
"We provide full-service heating and cooling support for residential and commercial customers. That includes system diagnostics and repairs, seasonal maintenance and tune-ups, air conditioner and heat pump installations, furnace and heater repair or replacement, and indoor air quality solutions. We also help customers improve comfort through airflow balancing, filtration upgrades, humidity control and ventilation recommendations based on the needs of the home."
WHAT MAKES YOUR COMPANY DIFFERENT FROM OTHERS WHO PROVIDE THESE SAME TYPES OF SERVICES?
"We focus on clarity and consistency. Our customers deserve straightforward communication — what we found, what it means, and what it will take to fix it — without pressure. We emphasize preventative maintenance because it protects customers' investments and helps avoid emergency breakdowns so that customers have peace of mind when it comes to our safety checks and visits."
DO ALL YOUR TECHNICIANS WORK DIRECTLY FOR THE COMPANY VERSUS BEING CONTRACTED, SOLO TECHNICIANS?
"Yes, our technicians work directly with our company. That matters because it ensures consistent training, standards and accountability. When someone comes to your home wearing our name, we want you to feel confident that they’re backed by a team, proven processes and a commitment to doing things safely and correctly."
ARE THERE ANY NEW SERVICES YOU'VE LAUNCHED THIS YEAR, OR INTEND TO LAUNCH BEFORE YEAR'S END?
"Indoor air quality has become a bigger focus for many homeowners, so we’re expanding education and solutions around filtration, purification, humidity control and ventilation. We’re also working to make preventative care easier for customers, so maintaining their system is simple, scheduled and stress-free. Our goal is to help families get better comfort and fewer surprises throughout the year."
WHAT DO YOU ENJOY MOST ABOUT WORKING IN THIS INDUSTRY?
"I love that this work is both technical and personal. Every home and building is different, and every customer has a different comfort need. The best days are when we solve a problem that’s been bothering a family for weeks: hot rooms, humidity issues, allergy concerns, and they can feel the relief immediately."
WHAT'S THE BEST BEGINNING POINT FOR CUSTOMERS, ESPECIALLY WITH SPRING COMING?
"If thinking about indoor air quality, start with the basics: a well-maintained system, the right home filter and proper airflow. Many air-quality issues are tied to humidity and ventilation, not just 'dirty air.' My advice is to schedule a professional evaluation before peak season hits. A small adjustment today can prevent a major breakdown later, and help a home feel consistently comfortable year-round."
Breathe Comfortable, Clean Air For Healthier, Happier Lives
Aire Serv of Murfreesboro is part of Aire Serv's network of 200-plus locations across the United States and Canada. Aire Serv was founded during 1992. Local Aire Serv entrepreneurial owner Lee Downing assures his team lives by the following code of values: Respect, Integrity, Customer Focus, Having Fun in the Process.
"For decades, the Aire Serv brand has stood for excellence and putting customers first. We're proud to be a trusted name in the field of heating and air conditioning installation, maintenance and repair," adds Lee, whose stated mission is to provide premium home services with a commitment to world-class execution.
615.380.4671
AireServ.com/Murfreesboro