After a career change in 2014, Sergio Maldonado says he started working as a sales representative for a local roofing company. After seeing a lack of training, leadership and customer service in the industry, Sergio was inspired to start his own business to deliver top-notch, personalized service: SLM General Contractors and Roofing.
SLM General Contractors and Roofing is a full-range roofing and construction company offering residential and commercial services to McKinney and surrounding areas. Sergio and his team offer services designed to help clients achieve the space of their dreams. While general maintenance will help preserve a home or a commercial space, major repairs and remodels will improve appearance, function and value. Whether a job is large or small, Sergio says SLM General Contractors and Roofing can upgrade any area.
"The goal is that every client will get exactly what they envision and each client’s needs and wants are considered when executing a project," he says.
SLM General Contractors and Roofing is committed to excellence, he adds. This commitment ensures the highest quality work and service possible. It includes using pristine designs, top-of-the-line materials and providing superior customer service. This helps give clients confidence their project will be completed to their satisfaction.
Sergio says each client, home and project are unique. "SLM General Contractors and Roofing can help with every step of a project from design to finish."
An initial consultation will gather information on the scope of the project. Next, a site visit will help gather additional information, including the client’s budget, to determine the project’s feasibility and next steps. After the site visit, a timeline will be established and a preconstruction service agreement will be put in place that will contain project details. All clients that enter into a preconstruction services agreement will receive a personalized project cost before committing to any actual construction services. For projects that aren't as complex and don't require custom selections, clients don't need to enter into a preconstruction services agreement, Sergio adds.
SLM General Contractors and Roofing team members also have extensive experience in property repairs and rebuilding where a property insurance claim is in place. Sergio and his team know how to navigate insurance and mortgage companies’ documentation and communication processes. "My goal is to be known as an established business and to help local property owners not become victims to 'fly by night' contractors that prey on clients after a disaster," he says.
Sergio believes unmatched dedication to quality, communication and customer service is what sets SLM General Contractors and Roofing apart from its competitors. Sergio says they take time to listen to clients' requests and concerns to make sure they are happy and satisfied with end results.
“Our goal is to become friends with our clients,” says Sergio. “We are not looking for the one-time deal. We want to build long-term relationships.”
Sergio has worked on a wide range of projects. He says among the most memorable ones, SLM General Contractors and Roofing built the temporary reception desk at the historic Adolphus Hotel in downtown Dallas while another company was building the new one. At The Four Seasons Hotel in Irving, Sergio and his company were awarded an HVAC contract for a conference room addition, which included hiring a helicopter to take HVAC equipment to the hotel roof. On the residential side, Sergio and his team restored a historic home in Sherman built in 1900, including foundation, plumbing, electrical work, roof, kitchen and other structural modifications.
“We take pride in our work. I live in McKinney and want to be known as one of the good contractors in town,” confirms Sergio. “I want to be that person that clients want to say hi to at the grocery store.”
469.844.2300
SLMGC.com
