A family-owned, boutique high-end consignment store in Norman is enjoying so much success that the owners are thinking of expanding in the near future. That’s no mean feat in an economy in which even longtime businesses are forever shutting their doors, thanks to ongoing post-pandemic supply chain issues and a challenging economy.
Beth Ketchum, co-owner with her husband, Kenny, of Wunderhaus Design + Consign (WunderhausFC.com), 1284 North Interstate Drive (Robinson Crossing), believed this success can be attributed to several factors.
Experience and Pride of Ownership
Prior to opening Wunderhaus Design + Consign, Beth operated a drapery and design business, which she rebranded under the name Wunderhaus Interiors in 2016. In September 2022, she and her husband changed the name to Wunderhouse Design + Consign to better reflect their diversified offerings.
Their daughter, Cat, helps run the business’s website and social media pages. When his schedule allows, Kenny—who has 25 years’ experience in the energy industry, a position that takes him to all four corners of the United States on a regular basis—assists with deliveries and enjoys working the showroom on Saturdays.
Wunderhaus Design + Consign offers a myriad of products and services, from furniture consignment to custom upholstery. They also do the whole shebang when it comes to custom window treatments—e.g., draperies, romans, cornices and shades—and custom bedding, including pillows and cushions. If, like me, you are a fan of home makeover shows like those on HGTV, where they take a dated or drab interior and elevate it to a whole new level of function and beauty, Wunderhaus is a great place to start.
Furniture Consignment. Noting that her clientele is looking for gently used, high-end pieces, Beth said that furniture and home décor brought to them for consignment must be “of good quality, in excellent condition, assembled, clean, odor/pet-free, and ready for resale.” Once an item sells, the customer and business split the sale 50/50.
Looking to spruce up your home? Wunderhaus offers a wide assortment of fine furniture (sofas, chairs, tables, etc., in many popular styles, some vintage) as well as rugs and runners, throw pillows, chandeliers and lamps, artwork and more.
Furniture-moving Services. This versatile business will also handle virtually any furniture-moving services needed, from “short hauls like moving furniture from one neighbor to the next and longer hauls statewide,” Beth notes. They call the service “Wunderhaul.”
They’re happy to move other items as well, including appliances, boxes, lawn equipment, ATVs, toys, bikes, grills, and even boats and personal watercraft.
“People hire us to pick up and deliver goods from box stores as well as places like Habitat and Goodwill. We are currently booking dorm and apartment moves for the upcoming school year.”
Design Services. “We offer in-home consultations, and we always welcome clients to bring in photos and samples of existing decor so that we can get a feel for their style,” Beth said. “I or my installer will measure for window coverings.”
The shop also enjoys a brisk upholstery business, taking in quality pieces that may have worn or frayed areas, stained or faded fabrics, or outdated colors/patterns and giving them new life. “I have over a 20-year business relationship with our upholsterer, and I’m confident in the excellent craftsmanship and reasonable turnaround times. (See before-and-after photos on their website and social media (Facebook, Instagram, TikTok).
“I strive to provide the best service and product to my clients and feel I do so because I truly care about every project, no matter the size. From helping someone with their first apartment or putting the final touches on their dream home, every customer receives my very best effort,” Beth says.
To make their shopping experience as pleasant as possible, the business holds seasonally based “Mimosa Saturdays” (with or sans alcohol). Coffee and lattes are available daily.
“My goal is to create a fun, inviting atmosphere for our shoppers. I’d like to invite everyone to see what makes us different and why we are voted The Norman Transcript’s Readers’ Choice Awards’ No. 1 consignment store.”
About the Family
When not working, Beth said she and her husband enjoy spending weekends at the lake, traveling and cooking together. They also enjoy spending time with their daughter, Cat, who lives in Norman and works for the Department of Environmental Quality. They have three fur babies—two dachshunds, Tucker and Pickie, and paraplegic Yorkie named Porkchop—and a flock of fancy chickens.
Beth is a board member of the Norman Business Association and of the SEC’s Retail Committee, Norman Chamber of Commerce and Professional Mom’s Network.
“Wunderhaus is eager to help the Norman community,” Beth said. “Recently, we participated in a sponsorship for the Norman North High School Pom Golf Tournament, a team for Sooners, Suds, and Grub Trivia Night, and had a huge success partnering with Mitchell’s Jewelry for the United Way’s Stuff the Bus school supply drive by collecting school supplies to help students at Norman, Noble, Little Axe, Lexington and Robin Hill schools. We are always looking for ways to help our community.”
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Wunderhaus currently has a robust staff of eight, but that’s likely to increase in the coming months.
“Our little venture of providing Norman with a boutique high-end consignment store is rapidly growing into a much larger business,” Beth notes with pride. “We are looking to expand our space and toying with the idea to open a second location. I’m humbled by the support of our community.”
She added: “We focus on the positive, dispel the negative and strive to provide not only the best customer service but the best experience for our customers. Our motto is ‘Only Solutions.’ I tell people, ‘everyone has problems but not everyone has solutions.’ At Wunderhaus, we focus on the solution.”