Janet laughs after I ask if she and her husband Brian were passionate about doors before taking over the Utah dealership of One Day Doors & Closets, the largest company of its kind in North America. “Doors were not on my radar at all,” she says.
Before buying the company, the Snows thought of doors much like the rest of us, more like background noise, until something broke. But really, good doors are what make or break a million dollar home.
Brian says he sees it constantly: customers who come into their showroom wishing they’d known more before buying the cheapest option on the market, and then spending hours and hundreds of dollars fixing something that didn’t quite work in the first place.
Janet and Brian want to do things right the first time, so people don’t have to deal with the regret of shortcuts.
Brian says of their customers, “We want it more than they do sometimes,” because they don’t always know what’s possible until someone takes the time to explain everything honestly… understanding the structure of a door and why it matters so much to have one that fits right and looks right, right from the get-go.
With state of the art 3D scanning technology, One Day Doors is able to craft the perfect door for any space, and that quality makes a difference.
Brian says that for one customer, it clicked after seeing One Day Doors’ finished work in their home. They said, “This is the first time I know I live in a million-dollar house.”
The culture of doing things right extends beyond just the physical labor the company does. That same philosophy shapes the company’s employees and the way they treat their customers.
Brian spent years in corporate environments where promises of growth didn’t match reality and familial shorthand was thrown around. Brian says that although the company would call their employees a family, “it wasn’t a family” because they weren’t treated as such. He wants it to be different here, making sure everyone feels important.
After 23 years teaching kindergarten, Janet says she understands “how to build a culture in a community in a classroom or in a school.” In both places, she says it’s about trust and making sure people feel like they belong.
Together, they’re building a culture of care, because life is short.
Outside of work, life has given them plenty of perspective. They’ve been married for decades, raised three sons together, and now spend time with their grandsons. They’ve watched people close to them face serious illness and death, a reminder that time is fragile and effort should be spent where it counts. “How much is your time worth?” Brian asks.
Because they know how much time matters, they work hard for the people trying to do the right thing the first time, making a difference in the lives of their employees and their customers, one door at a time.
One Day Doors & Closets of Utah is located at 2784 14000 S in Bluffdale. To schedule a consultation at their showroom, call (385) 318-3581. Learn more about the business online at OneDayDoorsAndClosets.com/Dealers/Bluffdale-UT.