The West Hartford Police Department is more than just a law enforcement agency; it's a community cornerstone, deeply committed to fostering relationships, educating the public and keeping the town safe. From the popular Citizens Academy and college internship program to neighborhood outreach initiatives, WHPD goes beyond traditional policing to create a safer, more connected community.
At the heart of WHPD’s community outreach is the Citizens Academy, an eight-week program designed to give residents an inside look at how the department operates.
"We want to pull back the curtain and show the public what goes on behind the scenes," says Captain Peter Juda "It's hands-on, and people get a chance to experience the challenges and decision-making that officers face every day."
Each week, presenters from different divisions lead interactive classes, such as Detective work and medical training.
WHPD also offers a unique opportunity for college students with their three-week “Behind the Badge” internship.
"It's a recruiting tool for us and a valuable experience for students," explains Officer Peter Kisela. "They spend time at the police academy, do ride-alongs and see if being a police officer is something they want to pursue. Many students have used this internship on their resumes and told us later that it helped them land jobs.”
Strengthening Community Connections
One of the key aspects of WHPD’s success in maintaining community safety and trust is its constant involvement with the community. WHPD officers participate in over 40 large-scale events every year, including "Celebrate West Hartford" and the annual holiday stroll.
"We strive to get out there on the streets," says Sgt. Joseph Hopkins. "Whether it’s on bicycle patrols or walking around town events, we want people to know we’re people too."
In the summer, WHPD’s high school resource officers transition from school halls to bike patrols, offering yet another way for officers to interact with the public.
"We’ve had kids come up and ask about our bikes or just strike up a conversation," says Officer Hopkins. "That connection is key to building trust and engagement."
Partnerships for Positive Impact
Community partnerships are central to WHPD’s mission. One standout program is the Hillcrest Area Neighborhood Outreach Center (HANOC), which provides tutoring and homework help to local kids.
"The kids get to work with police officers in a positive light, which helps break down any barriers or fears they might have," says Officer Kisella. The program also brings in fun elements, like visits from the K9 unit or SWAT trucks, giving kids an exciting way to interact with law enforcement.
Businesses like Angelina’s and AC Petersen Farms donate food and T-shirts to HANOC, helping to sustain the program.
"It’s really a community-wide effort," Officer Kisella adds.
WHPD also actively collaborates with other town departments on larger events.
"We try to engage on a broader scale," he says. "From Halloween events to the holiday stroll, we’re there to help keep things running smoothly."
The Challenges Ahead
Despite their best efforts, WHPD acknowledges that community outreach is not without its challenges. Increased traffic volume over the past 10-15 years has been a significant issue.
"We’re constantly working on traffic calming measures to get people to slow down," says Officer Hopkins. "It’s a big part of our daily operations, but we also prioritize the larger community events because they’re so important."
WHPD officers are embedded in the community, not just as law enforcers, but as neighbors. Last fall, for example, during a local turkey drive a number of officers pooled their resources, went to Stop & Shop and purchased a couple dozen turkeys and donated them, exemplifying the department’s commitment to giving back.
"It’s these small acts of kindness that make a big difference," says Captain Juda. "We want people to know that we’re here for them—not just when they need help, but in everyday life."
West Hartford Police Department
103 Raymond Road
Phone: 860-523-5203
Online: Westhartfordct.gov
On Social: @Westhartfordpolicedepartment
"When kids can see police officers as mentors and helpers, it changes the narrative."