Who doesn’t love kicking back and enjoying the great outdoors during the summer season? But, the accompanying pests that arrive with the warmer weather? Not so much.
Whether they crawl, fly, or scurry, when your home or property is invaded by uninvited critters, Luigi and Toni Ann Migliore of Bugging Out know how to handle the situation. With a long history of experience in the pest control business, Luigi and Toni Ann Migliore decided to open up their own company about eight years ago.
“We began by working out of the trunk of Luigi’s car,” says Toni Ann. “Now we are one of the fastest growing professional pest control companies in New Jersey. Our headquarters is located in Westwood, and we have ten trucks and 14 employees.”
The couple credits their emphasis on customer service as the main reason for their stellar growth and success rate. From the moment the business was established, Toni Ann and Luigi committed to delivering the highest quality customer service by establishing open lines of communication, initiating face-to-face relationships with every customer, and providing a 100% satisfaction guarantee.
Luigi meets every new client personally to fully understand their pest issues and to provide a comprehensive estimate for service. “We are both hands-on owners,” says Toni Ann. “Luigi is in the field, and I’m in the office. Both of us communicate with our customers every day.”
The team and their crew offer every type of pest control service imaginable, with safety and pesticide compliance at the forefront of every service. Both organic and pesticide treatments are available for various applications. “Many of our clients prefer organic treatments, but we are fully certified to administer chemical pesticides as well,” says Luigi. “In the pest control industry, ‘the label is the law,’ and all of our technicians are fully licensed and comply with all application guidelines to ensure safety—especially of children and pets.”
“Natural” pest control treatments have come a long way. Infestations of honeybees are managed by calling in a local beekeeper to recover and relocate the bees. Rather than poisoning mice that have invaded a home, Luigi and his team find and seal access entries. One-way tunnels usher squirrels (both earthbound and flying) out of your home with no way to get back inside. Raccoon issues are addressed with humane traps. Once caught, they are relocated and released in a more appropriate environment.
Bugging Out can power spray essential oils to repel spiders and other crawling insects around a home’s foundation. Their quarterly home protection plan includes the application of a crack and crevice residual barrier for critters, sealing all entry points, a termite check, and wiping down the foundation’s exterior to eliminate spider webs. Mosquito treatments are also in demand, and Bugging Out’s yard protection program covers them—along with ticks and fleas.
But what about that newer nuisance, the spotted lantern fly? “We had a bad infestation last year, but we’ve come up with an effective product to treat them,” says Luigi.
Toni Ann and Luigi take pride in what they do, and they train their staff in the same way. All team members are fully certified. They arrive at each job in clean, fully stocked trucks. “Our staff is trained to do the job efficiently and correctly,” says Toni Ann.
The couple’s belief in superior customer service is evident in all that they do, and they have recently added a quality control officer to their ranks. “Luigi and I take pride in what we do and invest in training our staff to feel the same way,” says Toni Ann. “They arrive at the job in uniform and keep their trucks clean and well stocked. They do the job professionally and effectively—that’s the way it should be done!”
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“Luigi and I take pride in what we do and invest in training our staff to feel the same way.”