Designing your dream backyard used to involve researching and hiring multiple contractors, leading to long waits between services. This slow and complicated process is what has inspired the dedicated team at Backyards 360 to do things differently.
With a 10,000-square-foot showroom next to 105 West Brewing Company and just minutes from downtown Castle Rock, displaying everything from hot tubs and patio furniture to barbecue grills and pergolas, Backyards 360 offers a comprehensive range of professional services, including hot tub services, patio or deck construction, ideation expertise, and full-scale landscape design—all under one roof.
Before Backyards 360, Ed Hardesty ran Everything Hot Tubz, providing hot tub sales, services, and installations. “We realized that installing a swim spa or a hot tub often required significant site preparation, landscaping, and decking,” Eddy recalls. “Customers were left to find reliable contractors on their own, which sometimes led to subpar results.” This inspired an expansion of the business’s scope to provide a broader range of services, covering the entirety of a backyard project from start to finish.
This shared vision of a single destination for all outdoor needs led to the merging of Hardesty’s Everything Hot Tubz with Roof Deck and Garden, creating Backyards 360. "Our goal was that clients no longer had to piece their own backyards together or rely on general contractors who might not meet their expectations," Eddy explains.
Combining design, construction, and leisure expertise, they proudly offer a one-stop solution, providing in-house service every step of the way, from initial design concepts to selecting the finest materials to creating digital visualizations to executing the construction. “Whether it's a small purchase like a patio chair or a million-dollar backyard build, we can handle it all,” says Eddy.
One of Backyards 360's distinguishing features is its commitment to quality and customer satisfaction. Offering personalized service tailored to each customer’s needs, they have four on-staff designers and a portfolio of partners. Backyards 360 employs a rigorous vetting process for the partners it works with, ensuring it only collaborates with the best.
In every project, whether it's a hot tub installation, a patio build, or a complex backyard redesign, Backyards 360 aims to exceed expectations. Offering a range of products and price points, they ensure each project is completed to the customer's wishes.
This dedication to excellence is evident in their customer service. Backyards 360 has a proven track record of going above and beyond to provide unmatched personalization. "We sincerely care about the clients and their experience," Eddy emphasizes. "If something goes wrong, we're absolutely the best at taking care of it. And we want to be that way with all the projects we do."
This commitment has earned them accolades, including being recognized by Castle Rock media as the "Best of the Best" in their category within their first year of official operation.
For the residents of Castle Rock and beyond, Backyards 360 is not just a service provider but a partner in creating the perfect outdoor space and making customers’ visions come to life. Their innovative approach, full-service team, and dedication to customer satisfaction are redefining what backyard luxury means.
"Whether it's a small purchase like a patio chair or a million-dollar backyard build, we can handle it all."