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Celebrating Pensacola’s Extraordinary Women in 2026

Article by Suzanne Pope & Will Estell

Photography by Addie J Photography

Originally published in Pensacola City Lifestyle

Women have long been the quiet force, and often the unmistakable driving force, behind meaningful progress in philanthropy, business, innovation, and community engagement. Sometimes they lead from center stage, and just as often they shape needed and lasting change behind the scenes: bringing vision, strength, and purpose to the people and causes around them.

Our team at Pensacola City Lifestyle knows that these traits and truths resonate deeply across Northwest Florida. That is why we are dedicating our May issue to honoring a remarkable group of women whose influence is felt across our region every day. Each makes their own dedicated and determined effort to create change and betterment – not only for the people and communities they individually serve, but for all of us.

From advocacy and entrepreneurship to health, leadership, and communications, these fourteen women are doing far more than excelling in their respective fields. They are inspiring progress, strengthening the fabric of our community, and fostering a spirit of resilience, compassion, and forward momentum in all they do.

In the following pages, we are proud to celebrate women whose work, character, and commitment continue to leave a meaningful mark on Pensacola and beyond.
 

Paula Mashburn

Building Strong Teams and Happy Clients One Connection at a Time

For Paula Mashburn, leadership isn’t about titles or hierarchy.  As the lead of one of Pensacola’s most respected accounting firms, Henderson, Hutcherson & McCullough  (HHM), Mashburn brings decades of in-depth and vital experience as a business strategist, mentor, and team builder. While she specializes in the automotive industry, she’s quick to point out that her true passion lies in people. 

“Wherever I’ve been, it’s been about building teams,” Mashburn tells me. “When you take talented people and create synergy, that’s when you get tremendous results. I am in the people business as much as I am in the accounting business.”

That philosophy has defined her career. After more than 20 years in the automotive dealership world -serving as controller and later general manager- Mashburn transitioned into public accounting, bringing with her a rare combination of industry insight and leadership experience.

Today, she serves as a bridge between two complex worlds: automobile dealerships around the country, and accounting. “I can speak the automotive language and the CPA language,” she explains. “A lot of times, I’m the interpreter.”

That ability has proven invaluable for HHM, a firm with a strong niche serving thousands of clients nationwide. But for Mashburn success isn’t measured in numbers alone. It’s also about culture. “Our culture is something we protect fiercely,” Mashburn says. “Integrity matters. Taking care of clients matters.”

Equally important, she told me, is creating space for those who may not naturally seek the spotlight. “In any organization, the loudest voices tend to rise first. Yet some of the smartest, most talented people aren’t self-promoting. I want to make sure they’re seen and valued.”

Mashburn’s is a leadership style rooted in observation, inclusivity, and a deep appreciation for diverse perspectives. Outside the office life is just as full, as she is a mother of seven and grandmother to many. When she tells me this part, I can just see in her smile that she understands her family to be her greatest team achievement. 

“If I can leave any legacy,” she says, “it’s building a place where people can thrive and leaving things better than I found them.”

Written by: Will Estell

Alicia Tappan

Empowering Trafficking Survivors Across Northwest Florida and Beyond

Alicia Tappan isn’t just advocating for survivors of human trafficking; she is quite literally redefining what life as a survivor can be.  As the founder of Survivor Led Solutions, Tappan focuses on a critical gap often overlooked in recovery: what happens after the immediate crisis has passed.

When I sat down with Tappan, I asked what she believes is missing in the path to a more normalized future for survivors. She told me, “We do crisis intervention well…we do short-term programs well. But there’s the rest of their life.”

Her organization is built on a two-part approach: supporting individuals still in crisis while equipping survivors with professional and leadership skills to rebuild their lives. From understanding contracts and marketing to launching businesses and speaking publicly, Tappan provides tools clients need. 

“Without those skills, survivors can be re-victimized,” she explains.

Tappan’s mission is deeply personal. Her own experiences revealed how easily survivors can be taken advantage of, long after leaving harmful situations. Since 2014 she has worked across Florida and around the country, helping build support organizations, leading awareness initiatives, and training law enforcement and community leaders.

Today, Tappan continues that work while pursuing her PhD, focusing on how human trafficking is understood within law enforcement.

“Most people can’t even define it,” she says. “So how would they recognize it?”

Her answer is simple: human trafficking is “the exploitation of vulnerabilities.” That clarity, she believes, helps better identify and prevent it. She also says that in Northwest Florida - where worldwide tourism, military presence, and seasonal influxes combine - awareness is crucial. 

“To say it doesn’t happen here is ignorance,” she says. “But to learn how to recognize it, that’s how we create safer communities.” 

In 2025, Tappan expanded her reach with Brave Girl Diaries, a three-part book series now used as a curriculum in jails, shelters, and recovery programs nationwide. Still, her work is about more than systems. It is about people. As a mother of three, she balances advocacy with family life.

“I’ve committed my life to changing the system of care,” she says. “I can’t not do this work.”

Learn more at SurvivorLedSolutions.org.

Written by: Will Estell

Chelsea O’Shields

Combining Accounting and a Love for Humanity

For Chelsea O’Shields, accounting is about far more than numbers: it’s about people.  As a tax partner with Henderson, Hutcherson & McCullough (HHM), O’Shields specializes in tax strategy, consulting, and preparation. But, when I ask her what she really does, her answer goes much deeper. “I’m a therapist and an advisor,” she says with a laugh. “I just happen to do the tax return when I’m done.”

That perspective defines O’Shields’ approach. Whether she’s structuring a business buyout between longtime partners, or helping a family plan for future generations, her role is guiding clients through some of life’s most important, and often emotional, decisions.

“When you’re involved in someone’s finances, it becomes personal,” she explains. “People start asking about everything: saving for their children, protecting their family, planning their legacy. My goal is to help them sleep easier at night.”

Based in HHM’s Pensacola office, Chelsea has more than a decade at HHM, with her career at the well-known firm beginning in their Chattanooga office, straight out of college. However, her path to accounting wasn’t exactly traditional. “I actually went to school for poetry,” she says. “Then I took an accounting class, and it just clicked. It’s like solving a puzzle.”

That creative mindset still shapes her work today. She tells me she sees herself as both an analytical thinker and a creator. Imagine someone who builds solutions, relationships, and long-term strategies. “Accounting is more business than numbers,” she says. “And if you can’t connect with people, they can’t trust you.”

That connection is central to her philosophy. Chelsea says every client becomes more than a file. They become a relationship. “I truly don’t know how you can manage someone’s finances without knowing them,” she says. “Every client is a friend.”

Outside the office, O’Shields channels her creativity through reading, writing, and time with her husband, and their daughter, MJ. She also serves on the board of Pensacola non-profit: Art, Culture & Entertainment (ACE), supporting initiatives that enrich Pensacola’s growing arts community.

For Chelsea O’Shields, success, like accounting, comes down to fundamental principles. 

“If you care,” she says, “good work will follow.”

Written by: Will Estell

Rachael Gillette

A Life Built on Courage, Connection, and the Power of Saying Yes

Rachael Gillette’s life is a testament to what happens when you say yes before you feel ready. Born in Denmark and raised in Liverpool as the middle of three daughters, she grew up navigating the quiet question of where she fit, a question that shaped her into a natural leader early on. Her childhood was active and idyllic, filled with sport, competition, and independence, largely influenced by her mother, who raised three strong daughters while her father traveled for work. “We can do anything,” her mother taught them a belief that would carry Rachael across continents and into unexpected chapters of her life.

After studying law and American Studies, she became a barrister in England, practicing for a decade within one of the most historic legal systems in the world. On paper, her life was an established career, home, and success clearly defined. But everything shifted with a single decision: saying yes to a sailing regatta in the Caribbean. That decision led her to meet her husband and, ultimately, to leave behind her life in England for a new one in Pensacola, a move many questioned, but one she never second-guessed.

Arriving with little more than determination, Rachael built her life from the ground up through service. She began volunteering at the Ronald McDonald House and became deeply involved in Pensacola Young Professionals, where she helped launch leadership development initiatives that opened doors for an entire generation. That work evolved into executive leadership roles and, ultimately, into founding VMG Solutions USA, a Pensacola-based consulting firm specializing in executive leadership coaching, team development, and professional workshops designed to help individuals and organizations grow with intention.

Through it all, her guiding principle has remained simple: positively making a difference. She challenges traditional ideas of success, believing it is not defined by title or status, but by impact, kindness, and contribution. Her journey, shaped by risk, resilience, and purpose, reflects a deeper truth that the most meaningful lives are not always the most predictable ones. They are the ones built by courage, connection, and the willingness to step into the unknown.

Written by: Suzanne Pope

Laura Hussey
A Powerful Voice Guided by Presence and Purpose

There is a steadiness about Laura Hussey that you don’t immediately analyze; you feel it. It’s not performance. It’s not perfection. It’s presence.

For more than 25 years in broadcasting, and as a trusted anchor at WEAR-TV since 2007, Laura has built a career on something far more powerful: credibility.

Long before the lights and the anchor desk, she was a quiet child learning to understand the world by observing it. Raised between Tulsa and Kansas City, her childhood was loving, yet shaped by a generation where children were “seen and not heard.” It wasn’t harsh. It was formative. It created an instinct to listen first, to observe, and to understand.

By the age of five, her parents’ marriage began to unravel. While many children experience confusion, Laura experienced awareness. “I could feel it before it was said,” she recalls. Her mother would later share that Laura left notes reading, “Love me, please.” Though she doesn’t remember writing them, they reflect an early life rooted in connection and emotional understanding.

At ten, her world expanded when her family moved to Dubai, long before it became the global city we know today. “We lived in a dirt village,” she says. “Goats ran through the streets.” Immersed in a diverse community, she experienced something lasting: “We were just kids. Everyone was kind. Everyone was human.”

Her career wasn’t meticulously planned; it unfolded through instinct and courage. At 19, she was the only student to act on a television job opportunity presented in class, and she got the job. Years later, she would walk into her manager’s office and say, “You need me on that show.” It wasn’t rehearsed. It was known.

At her core, Laura’s work is guided by a simple principle: tell the truth. “You make a deal when you take this job: your opinion stays at home. Your responsibility is to the truth.”

Today, her life reflects something deeper than achievement: meaning. “We’re here to learn how to love each other.”

In a world that often feels loud and divided, Laura Hussey remains something rare: steady, grounded, and deeply trusted.

A career built not on volume, but credibility.

Written by: Suzanne Pope

Dr. Veronica Carden, MD

Combining Compassion and Care for Real Impact

Originally from Brooklyn and raised in Boynton Beach, Florida, she brings both precision and compassion to her work, making sure every patient feels seen, heard, and cared for beyond the diagnosis.

Veronica Carden’s story doesn’t begin in a hospital. It begins at a dinner table. Raised in a close-knit family, she grew up with consistency, hard work, and love. No matter how busy life got, her family sat down together every night for dinner. That rhythm, showing up, listening, and being present, became the foundation for how she moves through the world today. “I was very lucky to have parents who supported me through everything,” she says.

Her path into oncology was personal. While in college, her grandmother was diagnosed with cancer. What stayed with her wasn’t just the diagnosis, but the experience. The conversations felt distant and clinical. “They would come in and talk to each other, but not really to you,” she recalls. Sitting there as a family member, she realized she didn’t just want to treat cancer. She wanted to change how care felt.

She initially thought she would go into medical oncology, but everything shifted when she was introduced to radiation oncology by a young female physician who became a mentor. She carries that influence with her. Her approach is simple: listen first, explain clearly, and meet patients where they are, medically and emotionally.

That perspective deepened during her first year of residency when her father was diagnosed with esophageal cancer. His passing came quickly. It was devastating, but how you show up for people matters just as much as what you say or do.

“I didn’t just want to treat disease… I wanted to change the patient experience.”

At Ascension Sacred Heart, that belief shows up in her daily practice. Radiation oncology is precise and highly technical, but she never loses sight of the person in front of her. She ensures patients understand what’s happening.

Outside of work, as a mother of two young boys, she’s learned balance isn’t about perfection. It’s about presence.

“At the end of the day, it’s about how people feel in the moments that matter most.”

Written by: Suzanne Pope

Alicia Waters

The Power of Being a Lifter

Alicia Waters carries something you feel before she ever says a word: a grounded strength, a clarity of purpose, and what she calls a light she prays daily is evident. That light was shaped early in Pensacola, in a childhood defined by both love and loss. When Alicia was nine, her father died suddenly of a heart attack, leaving her mother to navigate grief while raising her children alone. But what Alicia remembers most is not just the loss, it’s what she witnessed next.

She watched her mother rise, continuing her work at Sacred Heart in pediatric care, where she became what Alicia calls a “queen lifter.” In exam rooms and intake spaces, her mother poured into single mothers, sick children, and overwhelmed families, offering not just care but encouragement that stayed with them for years. Even long after her retirement and passing, strangers still stop Alicia to share how her mother’s words changed their lives. That legacy became Alicia’s blueprint.

Years later, during a difficult pregnancy with her daughter, Alicia experienced a shift she couldn’t ignore, a sense that she was being called to something more. After her daughter was born, she began to write, using her voice and vulnerability to uplift others. What started in 2001 has grown into a life’s mission.

Today, she serves as Director of Business Operations at the Watson Firm while also leading Waters Worth, where she creates spaces centered on encouragement, growth, and soul care. In both roles, her purpose remains the same: to lift people.

Her journey has not been without struggle. Alicia openly speaks about seasons of self-doubt and a diagnosis of depression during her mother’s battle with dementia, but she chose not to stay there. She believes deeply in moving forward, you can feel what you feel, but you cannot remain there.

As a mother of two, she sees her greatest impact reflected in her children’s lives. Anchored in faith and identity, Alicia lives with intention, refusing to dim her light. She hopes to be remembered as someone who made people feel seen, valued, and lifted just like her mother did.

Written by: Suzanne Pope

Ardie Pearce

Creating More Than Spaces, Building a Life With Intention

Ardie Pearce’s story begins with something many people spend a lifetime searching for: a childhood rooted in love, stability, and presence. Raised in Southern California, she grew up in a home filled with consistency, joy, and parents who showed up for everything. Her father, gentle and unwavering, modeled a quiet strength that would shape her for life, while her mother, a talented designer, unknowingly planted the seeds for what would become Ardie’s future.

Though surrounded by creativity, Ardie never initially saw interior design as her own path. “I always thought that was my mom’s thing,” she says. But life has a way of revealing purpose in unexpected moments. After meeting her husband and eventually relocating to Orange Beach to build a life centered on family, her natural eye for design began to surface. What started as helping a friend design a medical office quickly turned into something more. “The answer is yes,” she says. “Then I’ll figure it out.”

That mindset became the foundation for Mint Interiors, the company she built from the ground up. Recognizing a need for full-service design, especially for out-of-town homeowners and investors, Ardie created a business rooted not just in creativity but in trust. Today, Mint manages dozens of projects at once, from residential homes to commercial spaces, built on a reputation of reliability and integrity.

Her journey, however, has not been without challenges. An early business partnership ended in betrayal, forcing her to confront difficult truths about trust and self-worth. “I realized I was watering weeds,” she reflects. That experience reshaped her, teaching her to trust her instincts and protect what she was building.

Today, Ardie leads with intention, prioritizing integrity, balance, and the people around her. She believes success is not just measured in growth, but in how you treat others along the way. For her, it has always been about more than design. It’s about creating spaces and lives built on honesty, care, and purpose.

Written by: Suzanne Pope

Luba Lazi

A Life Shaped by Strength, Joy, and Meaningful Impact

Luba Lazi’s story begins a world away from where she stands today. Born in Almaty, Kazakhstan, when it was still part of the Soviet Union, her childhood was shaped by uncertainty, resilience, and constant change. At 16, her family moved to the United States, settling in New Orleans before eventually making their way to Pensacola. She arrived shy, barely speaking English, navigating a completely unfamiliar world. “You figure it out,” she says. That became her foundation: adaptability, determination, and the belief that there is always a way forward.

She learned English by watching television, immersed herself in school, and quietly began building a new life. After graduating from Pine Forest High School, she went on to Florida State University to study fashion merchandising, earning an internship at Bergdorf Goodman in New York City. It was there, far from home, that her life shifted again. She met her husband, George, and together they built a life in New York for ten years.

Over time, circumstances began to pull them back to Pensacola. After losing her brother to cancer and soon after learning her mother had also been diagnosed, Luba and her husband made the decision to leave their careers behind and return to be closer to family. It was not a business decision; it was a family one.

What followed was the beginning of a new chapter. Together, Luba and George built a restaurant business from the ground up, creating beloved local destinations including George Bistro + Bar and Pearl & Horn. Their work reflects not only a commitment to quality and experience, but a shared vision rooted in hospitality and connection. While the work is demanding, her perspective remains grounded in what matters most: family, resilience, and purpose.

Luba’s journey has taught her that success is not just about growth, but about showing up, adapting, and continuing forward no matter the circumstances. She believes deeply in hard work, integrity, and making the most of each day.

At her core, she hopes to be known as someone who found joy in the journey, who stayed strong through change, and who made a meaningful difference in the lives of the people around her.

Written by: Suzanne Pope

Rachel Smith

Doing the Work That Brings People Together

Rachael Smith doesn’t just give back to her community; she was raised inside it. Born and raised in Pensacola, her earliest memories are rooted in service. Her mother, who worked at Sacred Heart Hospital, regularly brought Rachael and her sister along to volunteer packing Easter baskets, supporting families, and quietly showing them what it meant to care for others. It wasn’t something that was taught in words. It was lived. “Giving back just became part of who I am,” she says.

That understanding would take on new meaning years later. At 24, Rachael lost her mother unexpectedly, a moment that would shift everything. She stepped in to help hold her family together, but in doing so, lost connection with herself. “I realized I wasn’t fulfilled,” she says. “I wasn’t doing anything that felt meaningful.”

So she built something that was. What started as a simple idea, bringing people together over brunch, became Brunch League, a monthly gathering that connected local businesses, friendships, and nonprofit impact. Each event spotlighted a different organization, creating a space where connection led to giving.

That path led her to Gulf Coast Kids House. What began as volunteering grew into purpose. Today, she serves in a leadership role in fundraising and community engagement, helping ensure children who have experienced abuse receive the protection, advocacy, and care they need. “If the funds don’t come in, we don’t exist,” she says. “The events may look fun, but the mission is serious.”

Behind every event is something far greater than a gathering: access to services, healing, and hope. Her journey has not been without challenges. Living with arthritis forced her to step away from a physically demanding career and redefine how she worked. At the same time, her connection to the mission she serves requires emotional balance, caring deeply, without carrying it all.

Through it all, she has remained grounded in one belief. “I just want to leave the world better than I found it,” she says. “Even if it’s just a ripple.” And for countless children and families, it already is.

Written by: Suzanne Pope

Stephanie Harrington-Johnson

From Farm Life to Making Coastal Dreams Come True

From a 7,000-acre family farm in tiny Unionville, Iowa, to the beautiful emerald shores of Pensacola Beach, Stephanie Harrington-Johnson has built a life shaped by discipline, determination, resilience,  and intention. Today, she is the Licensed Partner and Managing Broker of Engel & Völkers Pensacola, where she leads a luxury real estate brokerage, alongside her husband. 

Her story didn’t begin in real estate, though. Harrington-Johnson’s career first took shape in the corporate world before evolving through entrepreneurship, the log home industry, and eventually into real estate, during the mortgage crisis. That season proved pivotal. “I wasn’t just helping people buy or build homes,” she tells me. “I was guiding them through some of the most important financial and personal decisions of their lives.”

Raised by a teacher and coach on a working farm, she learned early that life required responsibility, accountability, and hard work. Athletics reinforced those lessons. A standout in track, basketball, softball, and cross country, she carried that competitive discipline into every chapter that followed. Looking back, she says her upbringing taught her “how to set a standard” for herself and keep rising to meet it.

That mindset sustained her through uncertain seasons, both personal and professional. Rebuilding her life more than once taught her perseverance, clarity, and self-trust. “Confidence isn’t something you’re given,” she says. “It’s something you build through experience, discipline, and the willingness to keep going when things feel unclear.”

Today, family, faith, and service anchor both her leadership and her life. She speaks with gratitude about her husband, four sons, and seven grandchildren, and about the values that shape how she leads at home and at work. For Harrington-Johnson, luxury is not simply a price point. “Luxury is not a price point it’s a level of service.”

Through her work, she hopes to elevate the standard of real estate across Northwest Florida while reflecting what is possible through resilience and purpose. Her message is as strong as the life she has built: “Don’t be afraid to start over. Don’t be afraid to choose differently. And above all, never give up on yourself.”

Written by: Will Estell

Sandra L. Donaldson

Defining Leadership Through Purpose

Sandra L. Donaldson, MPA, MBA, has built a career around one central belief: meaningful change begins when people are given the tools, dignity, and support they need to thrive. As Founder and CEO of Donaldson Edge Consulting and CEO of Donaldson Edge Advocacy, her work focuses on Social Determinants of Health, Community Health Worker workforce development, and Peer Recovery Specialist training.

Donaldson has become a respected force in helping organizations, healthcare systems, and agencies better serve vulnerable populations. Her professional path was shaped by lived experience, community work, and a desire to close gaps in access and equity. She says she knew her passion had become more than a job, when she witnessed how much education and advocacy could change the course of someone’s life.

That sense of purpose was shaped early. Donaldson describes her youth as one grounded in love, community, resilience, and observation. Those experiences taught her how the right systems can impact people and helped instill the empathy, independence, and responsibility that defines her leadership.

A defining shift came when she realized she could move beyond serving individuals and begin influencing systems. Building her own firm allowed her to scale her impact through training, workforce development, and policy influence at a broader level. With that reach comes responsibility, and Donaldson takes the need to ensure her work is ethical, culturally responsive, and beneficial, very seriously. 

Behind the success are sacrifices, uncertainty, and the challenges of entrepreneurship. She has fought two battles with breast cancer, refusing to let distraction win, and has served as the American Cancer Society Florida District 1 Congressional ACT lead. Through it all, she says that faith, family, and determination have persevered. Donaldson credits her family as the foundation of her values and says being Nana to her grandson Kaiden keeps her grounded.

She hopes her work will help strengthen the workforce, expand access to care, and position Northwest Florida as a leader in community health innovation. Her words of wisdom are simple and powerful: Stay committed to your purpose, even when the path is unclear. Take time for yourself and remember to add “you” to the equation.

Written by: Will Estell

Haley “Hale” Morrissette

Building Bridges Through Advocacy, Service, and Music

Born and raised in Pensacola, Haley “Hale” Morrissette has built a life and career defined by service, strategy, and a deep commitment to community. A masters-level social worker, founder of Soul Step Solutions, social services case manager at Community Health Northwest Florida, and DJ performing under Life is Hale as DJ Hale, Morrissette moves fluidly between public health, advocacy, nonprofit systems, and culture.

Morrissette says she knew early on that she wanted to help others, but her path sharpened into focus while working at the front desk at Lakeview Center. As her work evolved  from community organization, into crisis counseling, Haley says DJing became both a creative outlet and an extension of her mission: creating connection, joy, and a release. 

That spirit was shaped in part by her youth. Though money was often tight, Morrissette recalls parents who never let hardship diminish their love or their community-mindedness. That example stayed with her. Today, it continues to inform the way she shows up in the world. She is known along Pensacola, and the surrounding area, as being observant, empathetic, and ready to step into the gaps others may miss.

At times her work can carry life-or-death stakes. Whether through direct services, political advocacy, or public health, Morrissette understands the weight of being a bridge to resources that can change someone’s life. She approaches that responsibility with honesty, follow-through, and what she describes as a love that is active, not passive: the kind that speaks up, builds systems, and refuses to look away.

She told me that she has also quietly overcome challenges of her own, including social anxiety so severe in her younger years that public speaking once felt impossible. Today, the woman many see as a natural connector and speaker is someone who has intentionally worked through that fear day by day. Just as she is helping others to do in various ways. 

Years from now, Morrissette hopes people understand one thing clearly: she was never just a social worker. She was a bridge connecting people to healing, opportunity, community, and hope.

Written by: Will Estell

Suzanne Pollard Spann

An Entrepreneur Building Security, Strength, and Legacy

Some people lead with titles while others choose testimony, resilience, and an unwavering sense of purpose. Suzanne Pollard Spann is that kind of woman: a business owner whose professional success is matched by the depth of her conviction and the heart she brings to serving her business clients and others.

Based in Pensacola and originally from Herndon, Kentucky, Spann is the owner of Legacy Insurance Brokers, where she has spent years helping clients protect what matters most. Her path into insurance was not part of some carefully mapped plan. Instead, it began by chance when she overheard an AFLAC presentation in her grandmother’s office and realized the powerful role insurance could play in helping families whether illness, accidents, and financial hardship. That realization was deeply personal, shaped by her own family’s struggles during and after her mother’s battle with cancer. 

That personal connection gives real meaning to the work she does today. For Spann, insurance is never just paperwork or policies. It is advocacy. It is stewardship. It is standing in the gap for people when life becomes uncertain and costly. As she puts it, “We don’t sell Girl Scout cookies; we insure everything that matters to someone.” That perspective says a great deal about the seriousness, empathy, and accountability she brings to her profession. 

Her journey has not been without hardship. She has experienced personal loss, illness, divorce, and the challenges of launching a from scratch agency during one of the toughest insurance markets in recent times. Yet even through adversity, she kept building. Legacy began with one brokerage contract and has since grown to more than 30 carriers and markets, a milestone that reflects both resilience and vision. 

Raised with values centered on God, family, and community, Spann says those principles continue to guide her leadership both at home and at work. When I ask her for any words of wisdom for our readers, she shared, “You’re never too old, too young, undereducated, or overeducated. We all have the power in us and through Christ to do something new, build and grow something strong, and leave this world better than we found it.”

Written by: Will Estell