When Daron Farrar started working for Molly Maid in 1993, he found both a lifelong career and a wife. “My mom and uncle started the one in the Franklin area, and I worked there off-and-on starting in high school,” he says. “Maricela, my now wife, worked there as well.” Later his father would also become involved with the franchise.
Over the years, Daron has performed many of the roles in the business, from everyday cleaner to management. In 2020, he and Maricela, who live in Franklin with their children, 16-year-old Chris and 11-year-old Isabella, bought Molly Maid of S. Davidson, Williamson, and Maury Counties from his parents.
Its main focus is on residential cleaning. “Most of our clients get their houses cleaned every week or two, which frees up their time to do other things with their families,” says Daron. “We also do a lot of deep cleanings for special occasions or when someone is moving into or out of a house. We can do small commercial jobs as well, as long as they can be done during regular business hours.”
All of their cleaners are employees, not independent contractors, and go through multi-state background checks. The business also has insurance to protect both homeowners and employees.“We also offer what's called a Done Right Promise, which is a 24-hour satisfaction guarantee. If homeowners find something that was not done to their satisfaction, we're happy to come back and make things right.” Molly Maid doesn’t have any contracts; instead, the company relies on customers being very satisfied with the high quality of work they do.
Daron and Maricela believe in doing the best for their employees too. “We want everybody to feel like this is a great work environment and we want to be able to help them in any way we can,” he says. “Last year, we set up an Employee Care Fund, which lets them apply for help to cover emergency or unexpected expenses.”
Helping others is the goal of the overall franchise. In 1996, Molly Maid corporate established the Ms. Molly Foundation, a non-profit organization supporting victims of domestic violence. “We're trying to raise awareness and provide support for local shelters like Bridges of Williamson County,” says Daron. “There are over 200 franchises across the country and many support their local shelters.”
October is Domestic Violence Awareness month, and during that time, letters are sent out to clients providing information on the foundation and asking people to donate. “We also do monthly contributions throughout the year to the foundation.” Molly Maid of S. Davidson, Williamson, and Maury Counties has received the Franklin Sizzle Award for the last 10 years as the best cleaning company in Williamson County. And since the entire franchise is part of the Neighborly brand of companies, they follow their code of values. “We show respect for all people and act with integrity through all of our dealings. We also serve our customers with enthusiasm and have fun in the process!” MollyMaid.com/S-Davidson-Williamson-Maury-Counties