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Compassionate Care for Every Patient

CommonGood Medical delivers whole-person care rooted in dignity and trust.

Article by Alexis Jacobs

Photography by Jordan Davidson Photography

Originally published in Frisco

CommonGood Medical, a nonprofit clinic serving uninsured adults in Collin County, began nearly a decade ago from an unexpected moment of need. What started as a local effort to help a single neighbor in medical crisis has grown into a community-driven healthcare hub providing more than 4,200 visits each year.

“Our story began in 2016, when a group of local pastors came together to help someone who had been living on the streets and urgently needed medical care,” explains Daniel Moreno, Director of Development. “They quickly realized how few options existed for uninsured adults in a county as vibrant as Collin County. What started as a conversation turned into a calling.”

That calling evolved into CommonGood Medical. From serving one individual, the clinic now offers comprehensive, whole-person care grounded in dignity and compassion. In 2024, the organization, formerly Hope Clinic of McKinney, adopted its new name. “We became CommonGood Medical to reflect our growth and to prepare for what’s next,” Daniel says. “The name embodies our core belief that health is a shared responsibility, and caring for our most vulnerable neighbors strengthens the common good for everyone.”

For Daniel, values aren’t words on a wall. They guide every interaction. “We believe every person who walks through our doors is created in the image of God and deserves dignity, compassion, and excellent care,” he says. That belief shows up in both major decisions and everyday moments.

CommonGood’s approach is relational. First appointments often last twice the national average, not to be slow, but to allow staff and volunteers the time to truly listen. From warm greetings at the front desk to providers taking extra time to explain diagnoses, the clinic emphasizes compassion, integrity, and respect in all interactions.

“Healing isn’t just a clinical process,” Daniel shares. “It’s a relational one, built on trust, humility, and love.”

Daniel says the clinic serves uninsured adults in Collin County living at or below 200% of the federal poverty line, many of whom work multiple jobs yet still fall into the Medicaid gap. He points out that while the system overlooks these individuals, CommonGood Medical was designed to serve them. Many patients are women between 40 and 65 who have spent years prioritizing others while putting their own health on hold, often managing chronic conditions without consistent care due to limited access or high costs. 

CommonGood offers a wide range of services addressing physical, emotional, and spiritual needs. Primary care is central, providing long-term follow-through for chronic conditions, labs, medications, gynecology, and preventive care. “On average, we see patients almost four times a year,” Daniel says. “That continuity allows us to build meaningful relationships that support long-term healing.”

Mental health care is integrated into every patient’s journey. New licensed counselors expand access to support for anxiety, depression, and trauma, often struggles patients have carried alone for years. Volunteer optometrists provide vision care, helping patients see clearly and support their work, family, and daily life. For needs beyond the clinic, the CommonGood Network connects patients with specialists, imaging, dental care, and surgical procedures. In 2024 alone, the clinic invested over $157,000 to cover care patients couldn’t afford.

“Because healing is rarely one-dimensional,” Daniel says, “neither is our care.”

One of the clinic’s newest programs, the CommonGood Collective, connects donors with specific medical needs, such as surgeries or procedures, that exceed the clinic’s resources.

“It’s a simple but powerful model,” Daniel explains. Each patient story includes a breakdown of the cost and the small financial gap donors can close. “This isn’t charity,” he adds. “It’s shared responsibility. It’s neighbors helping neighbors take one more step toward healing.”

Despite Collin County’s growth, more than 110,000 adults under 65 are uninsured, and the county has no public hospital. “There’s no built-in safety net,” Daniel says. “Many face hard choices like ER visits versus rent or waiting and hoping symptoms improve.”

CommonGood steps into that gap. “We believe no one should be invisible,” Daniel says. “Your insurance status shouldn’t determine whether you get to feel better.”

Rising patient demand has spurred expansion. A new satellite clinic in Farmersville increases access for rural Collin County, while a $3.88 million capital campaign funds a purpose-built clinic in McKinney.

The new facility will expand patient capacity, reduce wait times, add pediatric care, increase dental and optometry services, grow mental health programs, and open an Imaging Center, supported in part by a donated MRI machine. “We’re building access,” Daniel says. “Access to healing, to dignity, and to hope.”

This spring, CommonGood will open CommonGood Thrift, a boutique-style shop where donations directly support free healthcare. “Just four bags of donated clothing can provide a month of medical care,” Daniel explains. “It’s generosity made tangible.”

As Daniel reminds supporters, CommonGood Medical isn’t a clinic built by a few, rather it’s a mission built by many. “This next chapter isn’t just ours,” he says. “It’s something we’re writing together.”

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