Nestled on the expansive Replacements, Ltd., property in McLeansville is a community-sponsored program that has been helping neighbors feel seen, cared for, and confident, for a decade.
In 2016, Bob Page, founder of Replacements, created Bob’s Closet, a 501(c)(3) that provides one week’s worth of new or gently used clothing to neighbors in need. According to Ashley West, supervisor of community services at Replacements, Bob’s commitment to service grew from his own experiences. Raised with limited means, he watched his parents help others even when they had little themselves. After finding success with Replacements, he wanted to give back to the community in a personal and meaningful way. Bob’s commitment to giving back extends throughout the company. Employees receive paid volunteer time. “It’s special to work alongside people who find causes close to their hearts and show up for them regularly,” Ashley reflects.
Bob’s Closet partners with dozens of nonprofit organizations throughout Guilford County and surrounding areas. Most shoppers are referred by one of these partners. The intent behind Bob’s Closet is to help people meet essential needs while preserving dignity and choice by providing personalized shopping experiences, thoughtful assistance, and connections to community resources.
Today, a three-person staff manages donations, inventory, and shopping appointments with significant support from volunteers. Volunteers help guests find clothing that fits their needs and personal style as they select approximately 15 to 20 items. The space feels welcoming, with a dressing room and boutique-like atmosphere. Choosing the items for themselves is an important part of the experience. Clothing can affect how children feel at school, how adults present themselves at work, and how individuals move through the world. By offering wardrobe staples along with name-brand and designer finds, Bob’s Closet helps guests leave with clothing they genuinely like and the confidence that comes with it.
Last year Bob’s Closet served more than 4,000 people and distributed more than 70,000 clothing items. “It’s not only about the clothing; that’s a step,” says Ashley. The team also asks guests about other challenges they may be facing. Through its network of community partners, Bob’s Closet can connect people with assistance for food, employment, furniture, or other needs.
Community donations make the program possible. “The beautiful thing about Greensboro is our community. The people who make up this city have huge hearts,” Ashley says. Bob’s Closet particularly needs winter coats and shoes, including sneakers for adults and children. Groups can organize clothing drives, while volunteers can help sort, hang, and tag donations or assist guests during shopping appointments.
As the organization celebrates its 10th anniversary, a newly enclosed shopping space will offer guests greater comfort, privacy, and safety. The updated setting reflects the program’s guiding purpose: that every person who enters feels seen, heard, and valued.
Bob’s Closet is located at 1089 Knox Rd, McLeansville, NC 27301. For more information, contact Bob’s Closet at 336-212-8034 or at bobscloset@replacements.com.
Last year Bob’s Closet served more than 4,000 people and distributed more than 70,000 clothing items.