Audio-Video360 is redefining the way people experience audio, video, and security in their homes and businesses throughout the Valley. The company, founded and led by industry veteran Ray Jones, brings together deep technical knowledge, personalized customer service, and a commitment to the community. With more than 30 years of experience in the field, Jones is a licensed Arizona contractor and passionate entrepreneur who ensures each project is completed with excellence and care.
Audio-Video360 (AV-360) has become a trusted name for innovative audiovisual and security solutions. While the business itself was officially established in Arizona in 2021, its roots trace back to 1998. Over the years, Jones has cultivated a reputation not only for his technical expertise but also for his dedication to his clients and his community. He actively supports local organizations, including youth sports teams like Perry High School and the Arizona Baseball Club, offering sponsorships and partnerships as a way of giving back. “We’re doing what we love and loving who we do it for,” Jones says, capturing the company’s philosophy of client-focused service.
Jones takes pride in the ever-evolving nature of the technology industry. “Being an OG in this industry means I’ve seen it all,” he notes with a smile. His perspective allows AV-360 to remain ahead of the curve, offering scalable, intuitive solutions that meet the needs of a wide range of clients. The company uses systems and brands that are flexible and designed to grow with the client. This scalability makes it easier for homeowners and business owners to embrace cutting-edge technology without the need for significant initial investment.
The services offered by Audio-Video360 span a wide spectrum. From installing high-quality indoor and outdoor sound systems to creating custom TV accent walls, designing integrated home theaters, and deploying state-of-the-art security systems, AV-360 is equipped to handle a diverse set of needs. Each solution is tailored to match the unique lifestyle or operational requirements of the client. What truly sets AV-360 apart, however, is its focus on the user experience. “Our focus is on the vibe,” says Jones. “We believe in delivering value through simplicity. You shouldn’t need a PhD to manage your technology.”
Another hallmark of Audio-Video360’s approach is its personalized service. Every client is assigned a lead technician who oversees the project from start to finish. This creates a consistent point of contact and ensures the client’s vision is fully understood and realized. Clients are even given the technician’s direct contact information, bypassing the impersonal nature of customer service hotlines. This hands-on, transparent communication helps build trust and confidence throughout the project lifecycle.
To reinforce its commitment to quality, Audio-Video360 offers a 14-day satisfaction guarantee. If a client is not fully satisfied with the work or equipment, the company offers a refund or credit. This policy speaks volumes about AV-360’s confidence in its services and its dedication to customer satisfaction.
In the end, Audio-Video360 is more than just a service provider—it is a partner in enhancing lifestyles and securing peace of mind. With deep community roots, industry expertise, and an unwavering commitment to client satisfaction, Ray Jones and his team at AV-360 are setting new standards for what it means to live and work with smart, seamless technology.
“We’re doing what we love and loving who we do it for.” - Ray Jones