At a time when customer service can sometimes feel like an afterthought, Garage Door Repair & Install LLC is rewriting the script. Founded at the close of 2023 by brothers Jared and Evan Laycock, the company is driven by a passion to put people first.
Co-founder and lead technician Jared explains the inspiration behind the business: “I was working for another garage door company, and I saw how they didn’t treat their customers with the understanding they deserved. One day, a woman on a fixed income had a spring break on her garage door, trapping her car inside. She had an important doctor’s appointment and couldn’t get out. The company I worked for refused to work with her on price, and that’s when I realized we needed to start a business that would actually help people in situations like hers.”
Jared and Evan decided to step in and offer assistance, providing a new spring and additional maintenance for free to ensure the woman could get to her appointment. “It was just the right thing to do,” Jared adds. “I believe God places us in situations at the perfect time to do good for Him.”
This commitment to compassion and service is the foundation of Garage Door Repair & Install LLC. They don't just fix garage doors, they build relationships, offering flexible pricing and, when necessary, donating parts and labor for those in need. “We’re also actively saving usable parts for situations like this and for natural disasters, so we can help people get their garage doors back up and running quickly,” Jared explains.
The Laycocks proudly serve a wide area, from Cookeville to Clarksville, Columbia to Portland, and everywhere in between. “We’re so thankful for all our customers who have trusted us to serve them,” says Jared. “This is all about doing the right thing.”
In addition to their passion for garage doors, both brothers share a love for creativity. Jared, who’s always been drawn to artistic pursuits like playing guitar and photography, finds joy in working with his hands, whether it’s woodworking or, now, garage door repairs. We are proud to work with Jared here at Lebanon City Lifestyle Magazine as one of our go to photographers showcased in many of our issues.