Loyalty. Integrity. Family. Excellence. These values don’t just hang on a conference room wall—they live and breathe at To the T Plumbing, Heating & Air. Nate Trail and his wife, Megan, founders of this thriving company, embody these principles daily. Their passion for the trades goes beyond service calls. They mentor high school students, invest in employees, coach fellow business owners, and give back generously to the community, all while providing exceptional plumbing and HVAC service across the Denver metro area.
At the heart of their business is a commitment to excellence. “We use the best products, have insurance on our insurance, and offer third-party-backed warranties,” Nate says with pride. With over twenty years of experience, he leads a team that’s always ready to help—day or night. “It feels great to be there for someone during an emergency,” he continues. “No heat at midnight? We’re there!” That dedication translates into glowing customer reviews across platforms. The only occasional negative feedback? Pricing that some perceive as high. Nate isn’t shy about this. “People completely undervalue the trades,” he says. “They don’t realize the skill it takes—or the costs involved—in doing the job right.” Still, To the T stands behind their value, even offering a price-match guarantee on their website.
But what truly sets Nate apart is his investment in people. His employees aren’t just workers—they’re family. Nate sees their technicians as whole people with immense potential, and he pours into their development. “We’re proud when one of our techs wants to grow into something more,” Nate explains. “Rather than watching them flounder alone, we offer them a roadmap—an on-ramp to entrepreneurship.” Through franchising opportunities, employees gain the backing of a trusted brand and a supportive network as they launch their own success stories.
Nate’s intentionality extends beyond his team—he’s also known for giving back to the wider community. To the T is one of a select few companies partnering with the Better Business Bureau Foundation’s Restoring Trust Program—an initiative that connects homeowners defrauded by dishonest contractors with reputable professionals willing to help. For the past six months, Nate and his team have worked tirelessly: applying for permits, tearing out non-code-compliant plumbing, and installing safe, high-quality systems to help a North Denver family recover after falling victim to a rogue contractor.
According to a report by Denver7 News, Kevin and Noelle Collins were forced out of their home due to unsafe conditions after an unlicensed contractor launched an unpermitted remodel. After paying a significant sum, the Collinses received a “stop work” order from the City of Denver and had to move into a rental home. For over a year, the couple juggled both rental payments and their mortgage. It’s been a nightmare—a very expensive one.
Helping the Collinses return home after such a traumatic experience was a no-brainer for Nate. The team donated time, skills, and expertise—and even secured free materials from Lennox, one of their trusted suppliers. The work of To the T, along with a handful of fellow honest tradespeople, has restored not only the Collinses’ house but also their trust in contractors. The company’s integrity and selfless dedication stand in stark contrast to the carelessness of the previous contractor. To the T is a shining example of what a values-driven business can achieve. “We just love helping people,” Nate says simply.
Megan also supports the community by inspiring the next generation of tradespeople. Megan, a full-time CTE (Career and Technical Education) teacher at Brighton High School, brings real-world knowledge into the classroom. Meanwhile, Nate and his techs volunteer regularly, leading workshops at Brighton, Prairie View, and Riverdale Ridge High Schools. Their goal? To show students the dignity, opportunity, and deep satisfaction that come from skilled trades. Nate and Megan are passionate about building up the next generation of kind, competent, and honest tradespeople. Their joy is evident—these are mentors who truly care.
Finding a trustworthy tradesperson is no easy task. Finding a whole team committed to loyalty, integrity, family, and excellence? That’s rare. Thanks to Nate and Megan Trail, that rarity is alive and well in our community. To the T Plumbing, Heating & Air does more than solve heating and plumbing issues. They model a better way to do business—one where people matter, service is personal, and the trades are a place for both professionalism and heart.
How to Pick a Good Contractor and Avoid Subpar Work:
- Ask friends and neighbors for recommendations for contractors they’ve worked with.
- See finished products in person if possible.
- Check online reviews across multiple platforms.
- Scope out a variety of websites and apps, including checking to see if the Better Business Bureau recognizes the contractor.
- Make sure the contractor is licensed and insured before signing any contract.
- Ask to see proof of licensure and insurance.
- Insurance is expensive for a contractor and may increase bids. However, hiring an uninsured contractor could cost you much more time and money in the long run.
- Don’t choose a contractor solely based on price.
- If they are cheaper than other bids, worry about why.
- Find out what kind of materials and what brands they use.
- Often, huge outfits sell subpar equipment.
- Do they have warranties on their products and services?
- If that particular contractor goes under, who will honor their warranties?
- Meet the contractor in person and spend a few minutes getting to know them.
- Ask them questions about themselves and get to know them as people.
- Go above and beyond to show appreciation for excellent tradespeople and a job well done!