On a daily basis, Kay Braswell lives out a multi-generational passion to support and protect the people and businesses of the Northlake and Pecan Square communities. Like her mother before her, Kay works in the insurance industry where she helps clients prepare for tough situations by making sure that they are financially covered in case of a loss.
In 2017, after years of working with other agents in the industry, Kay founded the Kay Braswell Insurance Group. She now works alongside her daughter, Kelsey Braswell-Mosier, assisting clients with personal home, auto, life, and health insurance as well as commercial insurance.
“Although it is required by the state and mortgage companies to have auto and home insurance, it is important to have appropriate coverage because if something happens, it can be minor, but it can also be devastating,” explained Kay. “I also encourage people to have life insurance as well. Because for me, I want to make sure I have plenty of life insurance so that if something happens to me, my family is taken care of.”
As an independent insurance broker, Kay works to connect clients with the best insurance companies and plans for their unique situations. “As a broker, I work with a lot of different insurance companies like Geico, Progressive, Safeco, and Travelers,” she shared. “Basically, I do the shopping for my clients. I like getting to know them and doing what I can to find the best rates and options for them. I remember what it was like being a single mom and what a challenge it was to find the best rates for everybody. So, it makes me feel good when I can do that for my clients.”
In a time when so many transactions have moved online, having a local insurance agent keeps the human connection. This translates into personalized service and provides clients with a knowledgeable advocate when navigating policies and claims with insurance companies.
“Our office is a family and community atmosphere instead of just being somebody on the other end of the phone,” said Kay. “You can always come in the front door and have somebody to talk to. We are able to be your liaison with the companies as well as find out what is going on with claims. The customer service we offer is taking care of whatever our clients need whenever they need it and making sure everything is done correctly and ethically, which is important to us.”
Being a local small business owner, Kay also maintains deep connections with the community through her office’s participation in and promotion of, community events such as the Northlake Commons Halloween and Christmas community celebrations and pop-up events. She also enjoys building a network of small businesses and helping those businesses gain traction in the community.
“I wanted to help businesses in our area, so I created a Northlake Commons New Businesses page on Facebook called Northlake Commons PLUS -- New Businesses PLUS. It now has over 2,200 followers,” she shared. “The page is set up so that businesses in Northlake Commons, or even in the general Northlake area, are able to go on there, advertise, and hopefully bring in more business.”
Kay’s passion for the community and her family shines through as she continually creates and builds relationships with the people around her. Whether through hosting events, handing out treats at her office, or joyfully watching her daughter and granddaughter greet clients as they walk in the door, Kay’s mission to care for and protect others shines through.
For more information about Kay Braswell Insurance Group, visit kaybraswell.com, call 817-422-0351, or stop by the office located at 101 Plaza Place Ste 200. Also, follow @braswell.insurance on Facebook for helpful tips and information on upcoming events.
“The page is set up so that businesses in Northlake Commons, or even in the general Northlake area, are able to go on there, advertise, and hopefully bring in more business.”