As the primary caretaker of an aging or disabled loved one, worries and fears are often part of a typical day. Creating schedules around multiple doctor appointments and making sure their social, emotional and physical needs are being met become the new norm.
With the rise of an aging population comes a demand for compassionate and knowledgeable in-home care services, and Halcyon Home has risen to the challenge. Edna Bradshaw's family has used the Austin-based company’s services for the past decade.
“They have been absolutely wonderful,” the 94-year-old Bradshaw said. “I can walk now with their help. They help me with my housework and keep me company in the evening when I’m the most lonely.”
About 1 in 5 adults in the United States provides regular care or assistance to a friend or family member with a health condition or disability, according to the CDC. Caring for an aging loved one is often a profound act of devotion, but it also comes with significant challenges.
Halcyon represents a period of serenity, joy and peace – exactly the experience Halcyon focuses on providing their clients and patients daily. Certified Physician Assistant Amy Sweet founded the business 12 years ago to alleviate family caregivers' stress while providing compassionate care to those who need it most.
“I started Halcyon so that I could create a company where we cared and connected with people,” Sweet said. “We also communicate and collaborate across multiple service lines to provide a full continuum of care.”
With operations in Austin, Houston, Waco and San Marcos, the company offers clients personalized in-home care, including caregivers, skilled home health, palliative care, hospice care and recently added virtual care.
“The virtual care monitoring system was designed to pick up abnormalities in a person’s routine,” Chief Operating Officer Kristin Satsky, LCSW, said. “It provides a daily virtual care assessment through 100% audio technology via a plug-and-play device; it can detect high blood pressure, falls, sleep issues, urinary tract infections, medication errors and so much more. It is also complimentary with our services.”
Investing in professional elder care services benefits the recipient and helps alleviate the demands placed on the caregiver. Skilled care can help prevent burnout, which can have long-term health implications.
“Since using their services, the whole family has the piece of mind that our mother is well taken care of,” said Dave Bradshaw, Edna Bradshaw’s son. “They make sure mom is fed, showered and safe. Without them, I would probably have to be living here, but it has made a big difference in allowing her independence.”
Halcyon's commitment to holistic care is evident in its diverse service offerings. It is also committed to investing in its employees and the community.
Recently partnering with South University in Round Rock, Halcyon offers opportunities for its team members to further their education. Additionally, “we provide excellent benefits, fostering a great culture that supports work-life balance and actively engages in service-driven projects within our communities,” Satsky said.
"Our mission is to engage every employee with respect, kindness and support so they can carry that forward to achieve an optimal care experience and outcomes across a range of health services," Sweet said.
The Bradshaws agree that the past 10 years of using Halcyon’s services have had a lasting impact on them.
“The kindness they show me daily means so much,” Edna Bradshaw said. “We tell each other stories about our lives. They make sure I’m safe and happy. It’s been a lifesaver to have them come every day and give that comfort to me.”