Patients' soothing experiences at Hall Orthodontics begins as soon as they walked through the doors. Met by a modern style office and a caring professional staff, they're enveloped in a warm, welcoming atmosphere. Every detail is done by design to encompass patient comfort with beautiful results in mind.
“Creating an inviting ambiance with a clean, bright feel that's also sleek and professional was my primary goal as I started this journey,” says owner Dr. Miriam Hall.
Her favorite detail in the office is the pop of pink color with a 'Live your best smile' neon sign complemented by a beautiful Ed Nash painting in the reception area, designed and dedicated to honor her mother’s battle with breast cancer. “It's the smile that meets people, the first thing that others notice, one of the most endearing features expressed with a grin or a laugh and I get the honor of providing my patients with the most beautiful esthetic version of that aspect of their face,” she says.
Patients often inquire about the interior designer that created the Hall Orthodontics office space only to be surprised to learn that the doctor herself crafted the vision. “I designed every aspect of the office from the layout to all of the finishes, it was a lot of fun and a great experience,” says Dr. Hall. “I didn't realize how much patients would equate the design and detail put into the office with confidencein me and their own care, building an early sense of trust.”
Dr. Hall says she's always been intrigued by the concept of design as an art, making sure all of the pieces fit well together. She created a happy and pleasing place not only for her patients, but for herself and her staff as well. She was able to align her personal design of the Hall Orthodontic logo with the geometric hexagon pattern throughout the office, from the light fixtures and wallpaper to the tile.
The antiquated but familiar doctor’s office waiting rooms has been transformed at Hall Orthodontics with features of comfort for the patients and their families no matter their age. “We have an iPad station for kids where they can wait to be seen or pass the time while their siblings are being treated,” she says. “There are all kinds of games and we always ask kids for recommendations on games and apps to upload. There’s also a beverage station with coffee, tea, water and other refreshments, plus snacks for kids.”
While being examined by Dr. Hall, patients can relax on memory foam leather chairs available at every station providing the relaxing and comforting experience that follows the patient throughout their visit. Patients also have access to high-tech digital impression scanning, which is much more pleasant than the old-fashioned molds. This technology is more efficient, creates appliances that fit better to create that perfect smile, bringing the vision to life.
Trust and confidence in the process is paramount, therefore diligent efforts are made to enhance the patient’s understanding of every aspect of the procedure and plan. “I think a lot of patients have a fear of the unknown with worries entrenched in not knowing what to expect,” she says. “Every step of every procedure is explained in detail to the patient.”
“Above all, we always want to treat people the way we would want to be treated, and I think taking the time to do this means a great deal. Obviously, the whole goal is to obtain beautiful results and beautiful smiles, but also for patients to have a great overall experience.”